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Centralized Scheduler-Rehab

Southcoast Health System
vision insurance, tuition assistance, 403(b), retirement plan, employee discount
United States, Massachusetts, Fall River
363 Highland Avenue (Show on map)
April 28, 2024
SC-Rehab Services Admin
Fall River , MA
Admin/Clerical Support
Pay Grade: SC011
Part-time , Day shift , 8:30am-5:00pm
Req # 75837

Work for One of the World's Best Hospitals!

$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)



  • Hours: 32hrs flex 40hrs
  • Shift: Day shift; 8:30am - 5pm
  • Location: Rehab Services - Fall River, MA


We are searching for a Centralized Scheduler - Rehab to perform a wide variety of duties to secure optimal revenue for services performed at Southcoast Rehab facilities. Duties consist of entering orders, scheduling, canceling and rescheduling appointments. Completing a full pre-registration including documenting demographics and verifying insurance information. Resolving work queues, faxing, scanning, indexing, transcribing and utilization of On Base. Obtaining valid orders, communicating with clinicians, patients and customers regarding appt dates and times.

Education and/or Experience Requirements:




  • Equal to completion of four years of high school



  • Duties require knowledge of medical terminology. Proficient keyboarding skills are essential



  • Must possess strong reasoning and critical thinking skills



  • Proficient in use of software applications such as e-mail, Word, Excel, HER



  • Exceptional customer service skills are required



  • Over three years of related medical office work experience is preferred



  • Associates degree preferred



  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.




Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.



  • With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
  • We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.


We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.



  • Generous Earned Time Off Package**
  • Health, Dental and Vision Insurance*
  • Tuition Assistance**
  • Short Term and Long-Term Disability Insurance*
  • Life & AD&D insurance*
  • Flexible Spending Accounts*
  • 403B Retirement Plan with match
  • HealthQuest Wellness Program
  • Employee Assistance Program
  • Employee Discount Program
  • Career Development Opportunities
  • Diversity, Equity and Inclusion Council


*Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us to be More than Medicine!

Southcoast Health is an Equal Opportunity Employer


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