• Works on assignments of diverse and complex scope.
• Interprets less defined guidelines to make recommendations for process improvements and/or enhancements.
• Requires complex planning to coordinate with other departments or resources

• Responsibilities impact the achievement of key functional and/or KP objectives that have direct and significant business impact.
• Contributes to the development of the department's objectives.
• Erroneous decisions or recommendations would normally result in the inability to reach functional objectives and negatively affects expenditures and resources.

• Involves interpreting and analyzing established concepts and trends.
• Exercises considerable judgment to make decisions for less defined and complex issues.
• Requires complex decision-making.

• Develops solutions to a diverse range of complex problems, which require creativity and innovation within broadly defined policies and practices.
• Requires in-depth analysis to identify and recommend new solutions for more complex problems.

• Provides professional/technical guidance to team members.
• Influences others to buy into new concepts and methodologies.
• Engages in matters requiring coordination across functional lines.
• Interacts with peers and leaders, internally and externally.

• Exercises considerable latitude in determining objectives and approaches to assignment.
• Work is accomplished without considerable direction.
• Has broad discretion in determining course of work.
• Work is evaluated upon completion to ensure objectives and performance requirements have been met.

• Provides on-going coaching, enabling team members to develop and improve skills and capabilities that support the effectiveness of the department and/or function.
• Serves as a technical/professional mentor to team members within National Employee Benefits and among the department's business partners, and may lead the work of less senior consultants.
• Provides performance input and recommendations to management for development/training plans and/or performance reviews.

Basic Qualifications:

- Minimum: Eight (8) - twelve (12) years of overall human resources experience, including a minimum five (5) years of benefits experience
- Preferred: Eight (8) - twelve (12) years of benefits experience
- Bachelor's degree or equivalent experience in related field
- Graduate degree preferred
- Certified Employee Benefits Specialist or Certified Benefits Professional preferred
- Paralegal certification preferred
- Expert knowledge of benefits practices and regulations/legislation (for example, ERISA), required
- Knowledge of benefits practices in large organizations and especially for represented populations preferred
- Knowledge of health care industry preferred