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Title: Bilingual Service ConsultantLocation: Georgia-Metro AtlantaCalling All Spanish Bilingual Customer Service Professionals!**Georgia Power has been ranked #1 in customer satisfaction for electric utilities by The American Customer Satisfaction Index for the 4thyear in a row!**Georgia Power is seeking Spanish Bilingual, energetic, outgoing candidates to work in our state-of-the-art service center that serves 2.25 million customers. In anticipation of future hiring needs, we would like to take the opportunity to share information regarding this future opening and to learn more about you as a potential candidate. Your information will be collected and evaluated. You may experience a delay in being contacted for an interview, but you may receive an invitation to take our pre-employment test. Using the call center latest technologies, you will work with our external customers and our internal teams to:* Process service orders, emergency outages and billing inquiries* Initiate transferring and disconnection of electric service* Inform customers of Georgia Power efficiency programs* Collections* Sales and ServiceAs a member of the Bilingual team, you will have a unique opportunity to grow your career with one of the Southeast's largest and most well-respected employers. We provide exceptional training programs, a supporting environment for learning and growth, top pay and benefits and a culture that is built on the highest standards of customer service.Successful candidates will possess:* Exceptional verbal and written communication skills in both English and Spanish* Proven customer service experience* A working knowledge of Microsoft Office programs* Flexibility to work shifts that begin after 12:00 noon . Some weekends and holiday work is required A positive attitude, punctuality, the ability to work with minimal supervision, and a strong commitment to meet deadlines in a dynamic team environment are also required. This is a fast-paced, high-volume environment that respects and rewards individual effort. If you're ready to do more and move faster than you thought possible, please submit your resume for consideration. This position requires all candidates take the pre-employment EEI CSR test and Bilingual proficiency exam. Subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position. Georgia Power is an investor-owned, tax-paying utility that serves 2.25 million customers in all but four of Georgia's 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average.Southern Company(NYSE:SO) is a super-regional energy company with 4.3 million customers and more than 42,0 megawatts of electric generating capacity in the Southeast. It is one of the largest producers of electricity in the U.S. Southern Company is the parent firm of Alabama Power, Georgia Power, Gulf Power, Mississippi Power, Southern Power, Southern Nuclear, SouthernLINC Wireless, and Southern Telecom. Southern Company brands are synonymous with excellent customer service, high reliability, and prices that are 15 percent below the national average.We offer a competitive compensation package. Equal Opportunity Employer.null
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