Description |
BANKING CALL CENTER REPTS-BILINGUAL IN SPANISHJob Code: 3771Location: ORLANDO, FL USTravel Involved: Job Type: Temp. to HireJob Level: Entry Level (less than 1 yr. F-T exper.)Education: High School / GED Skills: Marketing & Customer Svc. ->Call Center, Call Center - Inbound, Customer Service, Customer Service Rep., Dispatcher, Telemarketing -Inbound, Telemarketing -OutboundCategory: Marketing & Customer Svc.Compensation: - USD Per YearPosition Summary:Banking Call Center RepresentativeGeneral PurposeAnswer incoming calls from customers to answer inquiries andquestions, handle complaints, troubleshoot problems and provideinformation.Main Job Tasks andResponsibilities* answer calls professionally* respond to customer inquiries* research required information using available resources* handle and resolve customer complaints* provide customers with product and service information* enter customer information* process orders, forms and applications* identify and escalate priority issues* route calls to appropriate resource* follow up customer calls where necessary* complete call logs* high volume call center environment. .* Part Time Hours (25 hours) ONLY!RequirementsEducation and Experience* High Schoold Diploma/GED* proficient in relevant computer applications* knowledge of customer service principles and practices* knowledge of call center telephony and technology* six months or more experience in a call center environment* customer service experience* good data entry/keyboard skills* knowledge of administration and clerical processes* relevant product knowledge* Bilingual in English and Spanish is must.Key Competencies* verbal and written communication skills* listening skills* problem analysis* problem solving* customer service orientation* organizational skills* attention to detail* initiative* judgment* adaptability* team work* stress tolerance* resilienceTo submit your resume for this job, select how you heard about the job and then click the "Submit Your Resume" button below.How did you hear about this job?--Advertisement-PrintCareerBuilder.comFacebookFriend/Word of MouthIndeed.comJob FairLinkedInMonster.comMySpaceOtherOther Job BoardOur WebsiteRecruiterReferral - Client / EmployerReferral - EmployeeState Job Center / Employment OfficeEmail this job to a friend!Your Name: Your friend''s email address: Jobs similar to this one* Our system found the following job(s) that closely match the job above. The job(s) below are listed in order of relevance. The higher the relevance score, the better the match. Click on the job title to view the job''s details.* Click on theicon to view more jobs that are similar to that particular job.Relevance Job Code Job Title Location Date Posted504 ESI-JAN28 Bilingual Customer Service Reps-PART TIME ORLANDO, FL 32819 01/09/13504 3771 BANKING CALL CENTER REPTS-BILINGUAL IN SPANISH ORLANDO, FL 32819 02/18/13293 CR-CBilingual CSR Bilingual-Customer Service Representative PITTSBURGH, PA 15220 02/11/13268 3104 Inbound/Outbound Call Center Professional ORLANDO, FL 32806 01/21/13264 AK-CSR Customer Service Representative MOON TOWNSHIP, PA 15108 02/11/13OR(NOTE: You need to have an account created in order to refer someone. Clicking this button will allow you to login if you are a returning user or create a Resume Profile if you are a first time user.)Applicant Tracking Software* About Us* Services* Prospective Affiliates* The Network* Resource Center* News* Contact Us
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