Description |
LogistiCare is the nation's leading managed healthcare organization specializing in the management of healthcare transportation benefits. LogistiCares client base consists of state and local government agencies (Medicaid agencies, transit authorities, school boards), managed care organizations and hospitals. LogistiCare is not a provider of transportation vehicles (we do not physically own vehicles). Instead, LogistiCare manages a network of transportation providers and provides the administrative infrastructure to authorize services and provide billing and claims payment functionality allowing LogistiCare to offer a complete outsourcing solution to our clients. LogistiCare has full time openings for bi-lingual (English/Spanish) Customer Service Representatives (CSRs) at our new operations center located in Madison, WI. Qualified candidates must be available to work various shifts to include some holidays and occasional weekend work may be required. Only those candidates who provide a resume which references their ability to speak English/Spanish fluently will be considered. Primary job duties of the CSR include providing superior customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues. LogistiCare offers a comprehensive package of benefits to eligible employees which include: - Medical - Disability - Dental - Employee Assistance Program (EAP) - Vision - Voluntarily Life Insurance - Group Life AD&D - Flexible Spending Account - Vacation - Paid Holidays - Sick Leave - 401K LogistiCare is an Equal Opportunity Employer.
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Requirements |
See job description.
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