Description |
Bilingual English/Spanish Sales Agent Bilingual candidates fluent in English and in Spanish required. Candidates selected for bilingual positions will receive language pay differential.JOB RESPONSIBILITIES: 1. Handles incoming calls/emails from prospective customers for a single line of business according to best practices. Performs outbound calls and follow-up work to close the sale.2. Writes quality risk policies based on underwriting requirements; makes decisions by interpreting and using appropriate classification systems, rating plans, tiers, and selection standards; utilizes training and sales techniques to close the sale.3. Answers questions, provides explanations, and makes recommendations to applicants regarding appropriate coverage for auto or property policies, limits, deductibles; considers customer needs as well as company guidelines. Determines and enters rating information into systems; provides quotation, and binds coverage within prescribed limits.4. Completes necessary applications and forms; issues conditional contact/binder within authority. Follows up for necessary documents and payments in order to close the sale.5. Assists and contributes to the team's current quotas/goals by meeting individual quotas/goals, as well as unit/team goals.6. Maintains current understanding and proficiency in sales techniques and product offerings, keeps up to date with market conditions and competitors, and systems enhancements. Cross-trains on other products and lines of business.7. Performs other duties as assigned.How to Apply directly to Nationwide's website1.Visit the Nationwide career website2.Click on Browse Jobs tab 3.Click on Begin Job Search tab under Job Search4.Enter 9513 in the Job Opening ID field and click Search5.Click on Direct Sales Agent under Position Title6.This will take you to the Job Description and at the bottom of the job description click on Apply Now to submit your on-line application.TRAINING:Training is 10 weeks long and hours will be Monday thru Friday 8:00 AM - 04:30 PM. Due to the nature of the position, after training, initial work schedule will include evening hours and at least one weekend day. Shift pay differential could be applicable. Base pay is $28,500 annually with an opportunity to earn an additional incentive. In 2012, the average monthly incentive was $1025.JOB REQUIREMENTS:Education/Knowledge: High school studies; some undergraduate studies preferred. State licensing as required. Continuing education as required by state(s). Prefer participation in professional insurance coursework.Required knowledge of sales techniques, insurance processing procedures, best practices, state regulations and customer service.Experience: Must be fully trained in sales of auto and/or homeowners insurance as obtained through two years related sales/service experience. Prefer exposure to multiple property/casualty insurance product telemarketing in insurance call center environment. Associates must obtain the required state licenses within the time period designated by the business unit. If an associate fails or is unable to obtain required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position.Skills: Possesses strong verbal and interpersonal skills to communicate technical insurance information to prospective customers both in English and in Spanish. Ability to operate personal computer hardware/software in a WINDOWS environment as evidenced by the ability to pass the applicable data entry/typing test.JOB CONDITIONS:Overtime Eligibility: Eligible (non-exempt)Working Conditions: Requires the ability and availability to work in a call center environment including extended periods of sitting at a PC, use of headset, non-standard work hours/shifts in a 7/24 operation, and overtime as needed (non-exempt).ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.\Updated 3/2011 DLRFamily/Function: SLS/NSS
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Requirements |
See job description.
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