Description |
Health Center Assistant (Bilingual Spanish & English-only) - All Maryland locations Job ID: DD20121312-32963 Employer Name: PPM - Planned Parenthood of Maryland, Inc.Description:Are you looking for great opportunity to work in an exciting and fast-paced business? Are you a Certified Medical Assistant or in school to become one? Do you have experience in a medical setting? Planned Parenthood of Maryland is interested in learning about you. PPM operates 8 health centers throughout Maryland, and we are always looking for qualified, patient-focused medical professionals interested in working with us. We do not currently have an opening however we are a growing organization with frequent opportunities within this department.PPM is a thriving Planned Parenthood affiliate with a healthy financial standing and the capacity for expansion of our clinical services as well as our geographic reach. Our mission is to enable all Marylanders to have access to a wide range of high quality, affordable reproductive health care services. By providing medical services, education, training and advocacy, PPM seeks to help individuals make informed decisions about their reproductive health, family planning options, and sexuality.*Please read this posting fully before submitting your profile for consideration*Under the general direction of the Health Center Director, performs the administrative and clinical support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, and a professional health care environment.We are looking for an experienced, competent person to help accomplish our goals. Experience working in a customer or patient service environment experience is required. If the position is bilingual, requiring Spanish language skills, candidates must have demonstrable fluency in speaking, reading and writing both English and Spanish. PPM has a comprehensive and competitive compensation/benefits program to include employer matched 401K, Health, Dental, FSA, employer paid short and long term disability, voluntary life insurance, convenient hours, and a generous time off package. PPM is an equal opportunity employer that accepts Veterans and applicants with Disabled status (EOE/V/D).ESSENTIAL RESPONSIBILITIES:Provide general information to clients via telephone and personal contact, while maintaining strict client confidentiality policy. Schedule appointments via computerized appointment scheduler in a manner which facilitates efficient client flow. Greet, register, and handle clients and visitors. Initiate paper work for client''s visit and prepare chart with medical history and all appropriate paper work and forms.Collect client financial and insurance information; verify eligibility for sliding fee scale, grants, commercial insurances, and Medicaid/Medicare. Collect referrals/authorizations/certifications and submit to Medical Billing Department with Encounter Form.Collect and enter accurate client fees, client demographic and financial information, CPT/ICD-9 codes, clinical history information, client payments, and prepare of client receipts.Provide interpretation services as needed for both family planning and surgical services clients, both in person and over the phone. Assist with translation of PPM documents, forms and website pages.Compile and prepare charts for clients. Sort charts, separating those requiring clinician signatures, test results or medical transfers.Assist in obtaining informed consent via information and education about the medical examination, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications. Assure that client is firm in decision to receive services from PPM, including medical procedures/examinations, medications and testing. Maintain medical record documentation and laboratory results documentation. Obtain and document vital signs. Assist the Clinician as necessary. Provide medications to clients under the supervision of a Clinician. Assist with preparation of medical referrals for clients.Perform daily/periodic quality assurance activities; collect and process blood and urine specimens according to PPM Lab Manual; prepare specimen laboratory requisition for processing by appropriate outside laboratory; maintain lab log with all tests performed and the test results; file normal test results in medical record; refer abnormal results to Clinician and assist with follow-up.Clean and maintain the proper working order of Health Center equipment, and sterilize instruments according to OSHA standards. Perform and record weekly spore testing of autoclaves.Balance cash drawer to MIS Medical Manager daily report, preparing deposit slips, run end-of-day reports and delivery of daily deposits to bank as instructed by Center Director.Prepare client and exam rooms for daily procedures. Stock, clean and organize exam rooms, and medical storage rooms. Maintain adequate stock of all medical and emergency supplies, and emergency equipment. Unpack and distribute Health Center supplies to proper areas within the center. Assemble and pack boxes with appropriate labeling for Hazardous Waste Disposal.Assist with emergency situations according to PPM standards and /guidelines.Work at other PPM health centers as needed.Ability to maintain confidentiality: May be exposed to confidential information whose disclosure would be contrary to the best interest of the agency, the client, facility and professional ethics.Participate in health center efforts to achieve established goals for productivity.Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.Participate in health center/affiliate efforts to achieve established revenue cycle goals.Other duties as assigned.EMPLOYMENT STANDARDS:Education/Experience: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Possession of a high school diploma or equivalent; andSpecialized training in medical assisting, health care and/or medical records, and typing.Maryland HIV/AIDS counseling certification or willingness to obtain immediately after employment.Phlebotomy/IV training or willingness to obtain after employment.CPR certification or willingness to obtain immediately after employment.If position is bilingual, demonstrable ability to read, write, and speak English and Spanish fluently.Requirements:Travel 0 - 25%Expertise Medical Billing, Medical Assistant/other cert., Lab and Pharmacy, Health Center Operations/Management, Health Center Administrative/Clerical, Language skills other than EnglishEducation High SchoolJob Type Full TimeLocation MDYears of Experience 0-1 yearsPreferred Language English
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