Description |
COME JOIN US AS A BILINGUAL CALL CENTER REPRESENTATIVE About This Opportunity Develop financial products and services that drive sales and sustain outstanding profitability. You'll also help strengthen Target's relationships with millions of guests and store team members by providing a fast, fun and friendly contact experience. Provides Target brand interactions to accountholders and a branded experience to Target guests related to credit services, debit and credit authorizations. Efficiently and effectively handle volume of calls with high quality and professionalism, while achieving performance and service goals. About This Opportunity Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. As a call center agent, provide Target branded interactions with credit accountholders by treating them with respect and appreciation, displaying courtesy and friendliness, recognizing various accountholder segments and providing workable solutions. Responsible for clearly understanding and abiding by all credit policies and procedures, account payment terms, billing/collection systems and various state and federal laws, rules and regulations governing credit. Manage inbound and outbound calls with a high level of professionalism. Appropriately establish relationships with guests by making strong connections and adding unexpected value to each guest experience in order to enhance and deepen guest relationships, drive guest loyalty and increase sales. Requirements Consistently demonstrates patience and professionalism Consistently demonstrates flexibility and a positive attitude Ability to work in a fast-paced environment Excellent verbal and written bilingual communication skills Analytical and decision making skills High school education Benefits Eligible team members will receive one of the best earnings packages anywhere, including competitive pay, all-around insurance coverage, 401(k), flexible scheduling, training and development and many other perks and benefits. Target is an Equal Employment Opportunity Employer and is a drug-free workplace. About Target Expect the Best. At Target, we have a vision: to become the best - the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform. We deliver engaging, innovative and on-trend experiences for our team members and our guests. We invest in our team members' futures by developing leaders and providing a breadth of opportunities for professional development. It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members and communities. Minneapolis-based Target Corporation serves guests at stores nationwide and at Target.com. Target is committed to providing a fun and convenient shopping experience with access to unique and highly differentiated products at affordable prices. Since 1946, the corporation has given 5 percent of its income through community grants and programs like Take Charge of Education.
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