Qualifications:
- Current Arizona Pharmacy Technician license or National Pharmacy Technician Certification is required
- 6 months of customer service experience analyzing and solving customer problems, OR 6 months of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
- 6 months - 3 years of previous experience as a Pharmacy Technician is preferred
- HS Diploma is required; an Associate's degree or 3-5 years of equivalent work experience is preferred
- 6 months to 3 years of PC skills (MS Word, Excel) proficiency is preferred
- AS400 claims system knowledge is preferred
- Our ideal candidate has a stable work history and demonstrates excellent communication and leadership skills
- Applies knowledge/skills to a range of moderately complex activities
- Demonstrates great depth of knowledge/skills in own function
- Sometimes acts as a technical resource to others in own function
- Proactively identifies solutions to non-standard requests
- Solves moderately complex problems on own
- Works with team to solve complex problems
- Plans, prioritizes, organizes and completes work to meet established objectives
- May coordinate work of other team members
Physical Requirements and Work Environment:
- Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
- Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
OptumRx is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable health care solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.
OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. In the largest and most personal sense, your impact can be greater than even you thought at OptumRx.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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