Description |
Humera is seeking a solution oriented team player to fill a role as a Bilingual Sales Support Assistant fluent in English and Spanish or Portuguese! The ideal Bilingual Sales Support Assistant will be knowledgeable about company products. It is expected that this person will continuously put forth the effort to understand the features and benefits of all products with specific emphasis on the products that are sold into your assigned market. This is a Direct Hire opportunity. Responsibilities: Administrative Support Answer incoming telephone calls and provides information as necessary or directs calls to appropriate personnel Compose and type routine correspondence Open and distribute incoming mail Establish and maintain an organized and efficient filing system, i.e., customer records, quotes, contracts, correspondence, etc. Produce and distribute sales activity and product or market place trending reports Sales Support Understand pricing strategies (discount structure) for end-user customer accounts and in-direct sales channel partners (dealers) Product quotes Prepare quotes as needed to support the Regional Sales Managers and Dealers Work with Logistics team to secure domestic and international freight quotes Update Leisure quote log and embed all quotes into the company's Customer Relationship Management (CRM) system, i.e., Maximizer Prepare bid packages, i.e., state contracts, end-user bid documents Code and clarify orders and provide to Customer Care for order entry Provide sales support to the field sales team and/or in-direct sales channel partners, i.e., mail out literature & product samples, assist with marketing communication mailing programs (print or electronic) Work with Space Analysis team to support customer or field sales team requests Communicate with manufacturing management regarding customer delivery expectations Communicate with Customer Care, Accounting and Logistics to support external & internal customer requests Provide minor translation support for sales documents Meetings & Tradeshows Handle the arrangements for dealer and/or internal sales meetings. This may include, but not limited to: hotel arrangements, food & beverage requirements during the meeting, lunch & dinner reservations, meeting material preparation, meeting room reservation & organization Assist with all aspects of tradeshow coordination, i.e., order required support services from the tradeshows selected material handling company, complete Nimloc order form & verify with marketing order placement & delivery of Nimloc managed material, hotel reservations, product & brochure order placement Required Skills, Knowledge, and Abilities: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or 2-3 years related experience and/or training; or equivalent combination of education and experience Must be able to read, speak and write fluently in English and Spanish. Portuguese is a plus Ability to read and interpret general business periodicals, operating & maintenance instructions, technical and non-technical Ability to write routine reports and correspondence Ability to effectively present information in one-on-one and small group situations to customers or employees Ability to solve problems and deal with a variety of variables in situations where limited standardization exists Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Excellent verbal and written communication skills Excellent organizational and time management skills Ability to react to deadlines & handle occasional stressful situations Ability to multi-task in a fast paced environment is necessary Proficient in Microsoft Word, Excel, & PowerPoint and operating within a Microsoft Windows environment
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Requirements |
See job description.
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