At Kaiser Permanente Northwest, the work you do every day supports the health of our members. That's because each of us-from our business professionals and IT team members to our RNs and physicians on the front line of care-shares a commitment to providing the best possible care experience. Widely regarded as a mecca for outdoor enthusiasts, the Pacific Northwest blends urban bustle with open space in a way that is sure to enhance your own state of well-being. Looking to build a rewarding career in an environment that supports your success? Join us and put your beliefs into practice.

Responsible for direction and management of assigned staff performing cleaning and Environmental Services project work. Supports scheduling and or schedules staff, coordination of conference room setups, bed making, linen delivery/inventory control, and outside contract services. Scope of work involves 24/7 operations in various settings, including Hospital, Emergicenter, Ambulatory Surgery Centers, medical/dental offices, and administrative office buildings.


Essential Functions:

- Supervises staff.
- Hires, terminates, and issues corrective action.
- Oversees and manages staff performance in several locations in order to achieve quality standards, assure compliance with department and organization policies and procedures, and labor agreements.
- Maintain staffing necessary to achieve established service levels.
- Manages finances within budget allocations.
- Looks for opportunities to reduce cost; actively seeks opportunities to save cost and rolls this accountability down to the front line staff.
- Actively manages attendance and performance to maximize cost efficiency.
- Manages and maintains inventory of supplies and linen within established par levels actively adjusting as needed to meet both customer need and actual utilization.
- Performs inspections with assigned EVS staff in order to evaluate/monitor performance, customer satisfaction, and compliance with infection control and OSHA requirements.
- Ensures general inspections are completed routinely and formal inspections are completed monthly in all assigned buildings/areas.
- Meets with Building Managers and key customers to insure satisfaction with service provided.
- Coordinates services with contract vendors/providers.
- Ensures compliance with Federal, State, Local laws/regulations and licensure/accreditation standards (JCAHO).
- Perform other duties as required.

Basic Qualifications:
- Three (3) years of Supervisory/management experience or equivalent experience in a position of leadership.
- Demonstrated experience building a strong and effective team.
- Demonstrated experience building a strong culture of teamwork and service excellence.
- Experienced in word processing and spreadsheet applications.
- High school diploma.
- Valid driver's license.
- Working knowledge of; industry standards, hazardous/medical waste management, infection control techniques, sanitation protocols, appropriate cleaning methods, systems and equipment related to Environmental Services Operations.
- Ability to read and write in English.
- Demonstrated effective written and verbal communication skills.
- Management skills, including interviewing, organizing, planning, and problem solving skills.
- Must be customer focused with excellent customer service skills.
- Ability to travel to multiple locations throughout the service area.
- Demonstrated ability to build strong teams with a high service ethic within a diverse workforce.

Preferred Qualifications:
- Experience managing staff in multiple locations preferred.
- Seven plus (7 ) years of experience as a supervisor/manager preferred.
- Experience providing EVS services in a healthcare setting preferred.
- Experience with budget management and reporting preferred.
- Payroll input/and or experience preferred.
- BA in business related field or equivalent preferred.
- Certification from ASHES (American Society for Healthcare Environmental Services) or other equivalent organization preferred.
- Certificate in Supervision or an equivalent combination of knowledge and experience preferred.
- Proficient with Microsoft Word, Excel, Lotus Notes and Power Point preferred.
- Comprehensive knowledge of infection control, sanitation, and cleaning methods applicable to a healthcare environment preferred
- Thorough knowledge of floor care/cleaning industry standards preferred.
- Bilingual in English and Spanish/other language commonly spoken in communities served by KPNW preferred.

Salary Range:
$46,460 - $63, 940



Primary Location: Washington-Orchards

Scheduled Hours (1-40): 40

Shift: Variable

Working Days: Varies

Working Hours Start: Variable

Working Hours End: Variable

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Team Leader/Supervisor

Job: Facilities Services

Public Department Name: EVS

Travel: Yes, 10% of the time

Job Eligible for Benefits: Yes

External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.