Description |
Job Summary:
Assists in development and deployment of improvement initiatives utilizing Lean methodologies to make high-value improvements across the business unit's entire service value stream. Is a change agent to assist in driving culture change and infuse the use of Lean at all levels of the assigned business unit(s). Assists in the success of Lean activities and the development of a Lean culture.
Essential Functions:
· Deploys the implementation of the Lean strategy for the business unit.
· Assists in analyzing, interpreting, and developing innovative approaches to issues that support strategic business objectives.
· Assists in mentoring of employees in the use and value of process improvement methodologies.
· Partner with applicable business unit(s) leadership team to assess current processes and identify process improvement opportunities to link with current and future business strategies and objectives.
· Apply continuous improvement and Lean techniques; and guide assigned business unit(s) in transforming the culture to one that is focused on efficiency, reliability, and adding value to the relationship with our internal and external customers.
· Deploys Lean activities and assist in the development of a Lean culture by defining, developing and leading activities for continuous improvement initiatives.
· Lead assigned strategic cross-functional, complex process improvement projects targeted at optimizing processes, improving flow and reducing defect rates.
· Coaches, leads, and inspires assigned team members to focus their talents toward strategic goals, and execute initiatives targeted at standardizing and optimizing business processes.
· Delivers practical, hands-on training to all employees in Lean principles, tools and techniques. Ensures on-going Lean education of all employees and promotes a continuous learning environment
· Conducts regular, technical reviews and audits of all Lean projects
· Manage Lean reporting activities for the business unit
· Works in tandem with lean consultants who may be retained as additional resources
· Performs other duties as assigned
The following requirements are also essential and expected of all employees:
· Consistently maintains a professional demeanor and communicates in a respectful and collaborative manner with coworkers, managers and others in the workplace.
· Follows direction, is engaged and productive, and is flexible and adaptable to changing conditions and expectations.
· Has ability to work independently and to collaborate with and support other members of the department and across the enterprise.
· Maintains regular and reliable attendance.
· Demonstrates the Company's core values and complies with Company policies and procedures.
· May be required to perform duties outside of the above responsibilities from time-to-time, as needed.
Scope and Accountability:
Applies expertise to manage critical projects and/or relationships; develops innovative approaches to broad design issues that support strategic business objectives. Applies in-depth analysis and interpretive thinking to define key problems and champion innovative solutions; is an acknowledged authority both within and outside own area of expertise. Affects the business through advising and/or influencing the professional/technical direction and strategic decisions for an area
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Requirements |
Qualification Requirements:
Competencies/Skills:
· Process Management - Good at figuring out the processes necessary to get things done; Knows how to organize people and activities; Understands how to separate and combine tasks into efficient work flow; Knows what to measure and how to measure it; Can see opportunities for synergy and integration where others can't; Can simplify complex processes; Gets more out of fewer resources.
· Compassion - Genuinely cares about people; Is concerned about their work and non-work problems; Is available and ready to help; Is sympathetic to the plight of others not as fortunate; Demonstrates real empathy with the joys and pains of others.
· Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
· Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; Sought out by others for advice and solutions.
· Interpersonal Savvy - Relates well to all kinds of peopleup, down, and sideways, inside and outside the organization; Builds appropriate rapport; Builds constructive and effective relationships; Uses diplomacy and tact; Can defuse even high-tension situations comfortably.
· Learning on the Fly - Learns quickly when facing new problems; A relentless and versatile learner; Open to change; Analyzes both successes and failures for clues to improvement; Experiments and will try anything to find solutions; Enjoys the challenge of unfamiliar tasks; Quickly grasps the essence and the underlying structure of anything.
· Listening - Practices attentive and active listening; Has the patience to hear people out; Can accurately restate the opinions of others even when he/she disagrees.
· Motivating Others - Creates a climate in which people want to do their best; Can motivate many kinds of direct reports and team or project members; Can assess each person's hot button and use it to get the best out of him/her; Pushes tasks and decisions down; Empowers others; Invites input from each person and shares ownership and visibility; Makes each individual feel his/her work is important; Is someone people like working for and with.
· Planning - Accurately scopes out length and difficulty of tasks and projects; Sets objectives and goals; Breaks down work into the process steps; Develops schedules and task/people assignments; Anticipates and adjusts for problems and roadblocks; Measures performance against goals; Evaluates results.
· Building Effective Teams - Blends people into teams when needed; Creates strong morale and spirit in his/her team; Shares wins and successes; Fosters open dialogue; Lets people finish and be responsible for their work; Defines success in terms of the whole team; Creates a feeling of belonging in the team.
Knowledge/Experience: This position requires:
· 5 years experience leading and guiding improvement initiatives utilizing Lean methodologies with practical hands on application of Lean tools and techniques
· Experience in providing overall direction, implementation, and continuous improvement of Lean systems infrastructure in all phases of the supply chain, including but not limited to transportation, warehousing and distribution.
· Knowledge of management/leadership fundamentals
· Experience in effectively interacting with and influencing business/function leaders
· University graduation in a related field or an equivalent combination of training and experience
· Bilingual Spanish Fluency
Physical Demands and Work Environment:
Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: The duties of this job are performed in both an office environment and a light industrial environment, thereby experiencing some minor to moderate level of noise due to office equipment and industrial equipment. This position will require travel.
We are proud to be an Equal Opportunity and Affirmative Action employer M/F/D/V
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