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Title: Inside Sales Call Center- Windsor, CT- Spanish/English Bilingual a plus - Training Starts June 17, 2013Location: United States-Connecticut-WindsorOther Locations:Bilingual Spanish Speaking candidates encouraged to applyWHAT ARE THE RESPONSIBILITIES OF THE POSITION?This position resides within the call center and operates in a team-based environment.Inside Sales Agent responsibilities include:-Taking inbound phone calls from AARP members requesting insurance to meet their homeowner and automobile insurance needs.-Provide quotations and counseling on insurance coverages.NO COLD CALLING!-Applying and adhering to appropriate underwriting guidelines to determine customer eligibility and utilizing a professional sales model.-Candidates will demonstrate an expertise in cross-selling products and services as they relate to customer needs.-Works within established, measurable, call center metrics.-During our paid training program, you must successfully complete training and pass the Property & Casualty licensing exam.WHAT ARE WE LOOKING FOR?Qualifications include:-We are looking for professionals with retail, call center, inside/outside sales, customer service, insurance, claims or agency experience preferred.-High school diploma or equivalent required /college degree preferred.-Capability to effectively analyze and assess customer inquires and achieve sales goals.-Knowledge of the sales process.-Candidate must possess strong computer skills and ability to navigate in a Windows based environment.-Ability to adjust and succeed in a rapidly changing call center environment.-Ability to multi-task and attention to detail is critical in this position.-Outstanding verbal communication skills and strong telephone etiquette-Must be able to work weekends and evenings-Advanced Multi-tasking ability, ability to assist customers on phone while navigating through 8 programs, windows required-Spanish-English bilingual a plus but not required, receive a 5% language differential upon taking calls in Spanish WHY JOIN THEHARTFORD?The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide. TheHartfordis consistently recognized for its superior service, its sustainability efforts and as one of the world''s most ethical companies. In 2011, The Hartford reported revenues of $21.9 billion. More information on the company and its financial performance is available athttp://w.thehartford.com/.The Hartford believes people should live with financial confidence. The Hartford exists to provide the confidence and peace of mind that helps people achieve their financial goals. We enable this confidence through a breadth of our product portfolio and relationships and the depth of our knowledge.The Hartford''s biggest competitive advantage is our employees. We hire a broad range of talented teammates from diverse backgrounds and cultures. We look for teammates who share ourcore valuesand bring passion to their jobs. Our values are projected in the way we interact with customers and among our teams.We are an innovative leader in the industry and have been recognized by: * Ethisphere Instituteas One of the "World''s Most Ethical Companies" for five consecutive years * GI Jobsas a 2012 Top 100 Military Friendly Employer * Military Times Edgeas a 2011 "Best for Vets" Employer * Carbon Disclosure Project''s Carbon Disclosure Leadership Indexfor The Hartford''s approach to climate change disclosure for four consecutive years (2008, 2009, 2010, 2011) * Newsweek Green Rankings - No. 12 on the list of U.S.Companies (2011) * Phoenix Business Journalas a Best Place to Work (2011) * The Chicago Tribuneas a Top Workplace (2011) * The San Antonio Express Newsas a Top Workplace (2011) * Atlantic Journal-Constitutionas a Top Workplace (2011) * Indianapolis Staras a Top Workplace (2011) * The Hartford Courantand FOXCT as a Top Workplace (2011) * OKCBiz as a Best Place to Work(2011)WHAT IS THE COMPENSATION OPPORTUNITY? At the Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. The base salary range for this role is between $27,500 to $32,0plusthe opportunity to earn monthly commissionandparticipate in various incentive programs based on performance including our Career Progression Milestone program which provides the opportunity to earn up to an additional $ 2,0 to your base salary within the first 12 months of employment! In addition, you will be eligible to participate in our comprehensive benefits program including Medical and Dental Insurance (coverage as of your 1st day in the job), Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more. WHAT ELSE CAN YOU TELL ME? Our contact center offers a pleasant, professional, and engaging work environment and is committed to advancing the careers of our employees through personal and professional development. Our paid training program starts upon day one of employment and prepares you for the position- it is not necessary to have a background in insurance. Working remotely from home may be available - long term, after completing the training program; also contingent upon business need and individual performance. * Start Date: Monday, June 17, 2013 * Training Hours: 11:30 am - 8:00 pm Monday - Friday for approximately 16 weeks, time off not allowed during training * Work Shift: Monday - Friday 11:30 am - 8:00 pm and every other Saturday or every other Sunday 9:30 am - 6:00 pm. You will receive a day off during the week (not Monday) when working weekend. Equates to 40 hours a week. Applicant must be able to commit to the work schedule long term. Earn a 5% shift differential for working every other Saturday or Sunday and an additional 5% for working until 8 pm.-Please note that many recruiters will correspond with you through your registered email address; please check it regularly.-To avoid emails from The Hartford being directed into your spam folder, please add the following email address to your contacts: Human ResourcesThe Hartford is an Equal Employment Opportunity and Affirmative Action Employer.The Hartford maintains a drug-free workplace.Committed to Building Inclusion and Leveraging Diversity.** NO AGENCIES PLEASE **HIGCUSTSERV HIGCLGAllConsOp - Consumer Markets Operations
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