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 Bilingual Relationship Banking Associate - Birmingham, Alabama, United States

   
Job information
Posted by: Regions Financial 
Hiring entity type: Other 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Banking/Brokerage
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in:
Cover letter: No cover letter requested
Job code: 248755559 / Latpro-2466992 
Date posted: Apr-29-2013
State, Zip: Alabama, 35244

Description

Title: Bilingual Relationship Banking Associate Location: Alabama-Hoover Job Number: 24935 Responds to a high volume of telephone inquiries about products or services. Follows standard scripts and procedures. Promotes and sells products or services. Investigates and resolves complaints. Qualifications: Fluent in both Spanish and English. High school diploma or equivalent and 1 year of customer service and sales skills. Proven customer service and sales ability. Excellent communication skills. PC knowledge. Intermediate typing skills. Responsibilities * Receive and respond to a high volume of incoming calls from Regions customers in a fast paced environment * Attain high sales performance standards * Follow-through on customer inquiries, requests or complaints; resolve issues promptly; place follow-up telephone calls to customers as necessary * Identify sales opportunities. Evaluate customers relationship and business objectives to effectively recommend additional products and services Schedule Must be available to work Monday through Friday 8 am - 5 pm for the first five weeks of employment. After first five weeks, must be able to work: * 8-hour work days Monday - Friday 8 am - 5 pm with a schedule between 8 am and 7 pm * 6-hour work day 2 out of every 5 Saturdays with a schedule between 8 am - 2 pm Salary is $12.64/hour incentive pay Job: Customer Service/Call Center


Requirements

See job description.

 

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