Bilingual Relationship Banking Associate - Birmingham, Alabama, United States
Job information
Posted by: Regions Financial  Hiring entity type: Other  Work authorization: Existing work authorization required for United States Position type: Direct Hire, Full-Time  Compensation: ****** Benefits: See below Relocation: Not specified  Position functions: Banking/Brokerage   Travel: Unspecified  Accept candidates: from anywhere	Languages: Spanish - Fluent   Minimum education: See below  Minimum years experience: See below  Resumes accepted in: Cover letter: No cover letter requested Job code: 248925719 / Latpro-2467094  Date posted: Apr-29-2013 State, Zip: Alabama, 35244
Description Title: Bilingual Relationship Banking AssociateLocation: Alabama-HooverJob Number: 24935Responds to a high volume of telephone inquiries about products or services. Follows standard scripts and procedures. Promotes and sells products or services. Investigates and resolves complaints.Qualifications:Fluent in both Spanish and English. High school diploma or equivalent and 1 year of customer service and sales skills. Proven customer service and sales ability. Excellent communication skills. PC knowledge. Intermediate typing skills.Responsibilities* Receive and respond to a high volume of incoming calls from Regions customers in a fast paced environment * Attain high sales performance standards * Follow-through on customer inquiries, requests or complaints; resolve issues promptly; place follow-up telephone calls to customers as necessary * Identify sales opportunities. Evaluate customers'' relationship and business objectives to effectively recommend additional products and servicesScheduleMust be available to work Monday through Friday 8 am - 5 pm for the first five weeks of employment.After first five weeks, must be able to work:* 8-hour work days Monday - Friday 8 am - 5 pm with a schedule between 8 am and 7 pm * 6-hour work day 2 out of every 5 Saturdays with a schedule between 8 am - 2 pmSalary is $12.64/hour incentive payJob: Customer Service/Call Center Requirements See job description.

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