The Associate Director of Clinical Operations (MLTC) is responsible for clinical and medical management activities necessary to support successful operation and continued expansion of United Healthcare’s Long Term Care programs including assessing, planning, implementing, coordinating, monitoring and evaluation activities.

 

This position provides leadership to, and is accountable for, the performance of managers and/or senior level professional staff and will provide direction and oversight to Clinical Managers supporting the Long Term Care Clinical Enrollment and Care Coordination functions.  The Associate Director ensures compliance with all regulatory guidelines pertaining to clinical services for managed long term care programs and personal care services, oversees clinical performance improvement efforts pertaining to managed long term care and ensures all pertinent policy and procedure is being followed.  The Director identifies, communicates and holds staff accountable for performance expectations; monitors/appraises the job results/performance and promotes a positive, team-oriented work environment.

 

In addition, the associate director will participate as a Business Lead or member on assigned teams addressing organization priorities and will support the Executive Director, Long Term Care to assure management solutions for clinical operations and support processes.

 

 

Qualifications:

 

BS required, MS/MBA highly preferred

3+ years operational and clinical management experience with senior programs, preferably a Managed Long Term Care program

Knowledge of NY Medicaid and Medicare regulations

Knowledge of Managed Care operations

Experience working with chronically ill, disabled and/or frail/elderly population in a community setting

MS Office proficiency

Strong verbal and written communication skills

Strong management and interpersonal skills

 

UnitedHealthcare Community & State is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

 

 

 

If you're ready to help make health care work better for more people, you can make a historic impact on the future of health care at UnitedHealthcare Community & State.

 

 

 

We contract with states and other government agencies to provide care for over two million individuals. Working with physicians and other care providers, we ensure that our members obtain the care they need with a coordinated approach.

 

 

 

This enables us to break down barriers, which makes health care easier for our customers to manage. That takes a lot of time. It takes a lot of good ideas. Most of all - it takes an entire team of talent. Individuals with the tenacity and the dedication to make things work better for millions of people all over our country.

 

 

 

You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered.

 

 

 

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.