Description |
On behalf of SRA International, Headway Workforce Solutions is seeking Research Telephone Interviewers to work in their Research Facility in Durham, North Carolina. This is an immediate need! At this time we are seeking Bilingual (Spanish and English) Telephone Interviewers. Position Overview The Telephone Interviewer position will require Interviewers to conduct telephone interviews for health care and social science research studies from a work station in the research telephone center's computer-assisted telephone interviewing facility. We are currently seeking interviewers with a variety of experience levels, from beginner to lead and those that aren't afraid of rejection on the phone and know ways to work around it, without being pushy. Interviewers will be expected to work at least 4 hours shifts. Ideally, Telephone Interviewers will have experience in administering informed consents or burden statements and conducting research interviews. We are especially interested in candidates who are bilingual in Spanish or any other language. We are seeking candidates that can make at least a six month commitment to this project if not longer. Candidates seeking long term part time work will be an excellent fit for this position! Headway is currently seeking candidates that are willing to working 10 hour shifts four days a week including one weekend day. Employees will need to be able to commitment to this schedule for the duration of their assignment. Limited scheduling changes are available, however approved time off is available with proper notice. Available Shifts: Sunday (1pm-8pm), Monday (10am-9pm), Tuesday (10am-9pm), Wednesday (10am-9pm) - 36.5 hours per week Job Requirements Ability to speak, read and write Spanish and English fluently Ability to come to work on time for scheduled shifts. Ability to sit for long periods of time without interruption. Ability to persevere and maintain a pleasant telephone manner while interacting with a wide variety of personalities. Ability to perform simple data entry to enter responses at an appropriate pace with accurate typing skills. Ability to type at least 25 to 30 wpm with 95% accuracy. Ability to listen to responses and make decisions about survey administration and interviewer response, based on those responses. Ability to read questionnaires to respondents at an appropriate pace, with accurate pronunciation and clear diction. Ability to follow written and oral directions. Must have a High School diploma or GED. Must be able to pass a criminal background check. Bilingual (Spanish and English) Pay for this position is $12.00 per hour. For immediate consideration please apply online by visiting: https://w.appone.com/MainInfoReq.asp?R_ID=687331.
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Requirements |
See job description.
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