Call Center Representative-Bilingual (English/Spanish) - Indianapolis, Indiana, United States
Job information
Posted by: Lockheed Martin  Hiring entity type: Other  Work authorization: Existing work authorization required for United States Position type: Direct Hire, Full-Time  Compensation: ****** Benefits: See below Relocation: Not specified  Position functions: Customer service & support   Travel: Unspecified  Accept candidates: from anywhere	Languages: Spanish - Fluent   Minimum education: See below  Minimum years experience: See below  Resumes accepted in: Cover letter: No cover letter requested Job code: 250576272 / Latpro-2473593  Date posted: May-06-2013 State, Zip: Indiana, 46298
Description Req ID 262848BRIndustry Job Title Call Center Representative-Bilingual (English/Spanish)Job Code/Title W01:General Clerk IJob Description Inbound call center. Recording complaint information regarding ID theft and consumer fraud and entering information into a secure database. Provides educational materials and assistance to all callers regarding FTC rules and regulations. Must be fluent in Spanish and English languages (both verbal and written).-Regular work schedule is 11:30 AM to 8:15 PM.Basic Qualifications High school diploma or GED equivalent. Fluent in Spanish and English languages (both verbal and written). Customer Service background, General PC skills (familiar with Windows based programs, typing, internet, etc.)Desired skills Call center experience. Knowledge of federal laws and statutes. Experience with credit and other financial matters.Security Clearance Public TrustLMCareers Business Unit ESS0997 IS&GS-CIVIL (S8200)Business Area Info Systems & Global SolProgram FTCDepartment 7249024:BPS - CMS Call Cntr ProgJob Class Call CenterJob Category Hourly/Non-ExemptCity IndianapolisState IndianaVirtual NoRelocation Available NoWork Schedule STANDARD-Mon-Fri/8 hours a dayReq Type Task Order/IDIQDirect/Indirect DirectShift Second Requirements See job description.

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