Bi-lingual (Spanish) Call Center PSR - New Paltz, New York, United States
Job information
Posted by: The Institute for Family Health  Hiring entity type: Other  Work authorization: Existing work authorization required for United States Position type: Direct Hire, Full-Time  Compensation: ****** Benefits: See below Relocation: Not specified  Position functions: Customer service & support   Travel: Unspecified  Accept candidates: from anywhere	Languages: Spanish - Fluent   Minimum education: See below  Minimum years experience: See below  Resumes accepted in: Cover letter: No cover letter requested Job code: 250963304 / Latpro-2476390  Date posted: May-09-2013 State, Zip: New York, 12561
Description The Institute for Family Health is seeking a Bi-lingual (Spanish) Call Center Patient Service Representative in their New Paltz office. Responsibilities for this candidate include: Must demonstrate professionalism, efficiency, courtesy and compassion as they work with patients, physicians and co-workers in appointment scheduling, and telephone messages. Computer knowledge is required. Experience in Outlook, and electronic medical systems is preferred. Manages all telephone communication in a courteous manner, accurately documents and follows up on all telephone messages. Demonstrates initiative to solve patient complaints and meet the needs of each patient. The candidate for this position must have High School Diploma or GED. Flexible hours. Part-time and Full-time positions available.Minimum 1 year customer service experience preferred. Previous Call Center experience is a plus.Bi-lingual Spanish required. Requirements See job description.

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