For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
Want to learn more before applying for this role? Click here to view the Realistic Job Preview: Telephonic_Case_Manager_Optum.pdf
Responsibilities for Case Managers include:
-Making outbound calls to assess members' current health status
-Identifying gaps or barriers in treatment plans
-Providing patient education to assist with self management
-Interacting with Medical Directors on challenging cases
-Coordinating care for members
-Making referrals to outside sources
-Coordinating services as needed (home health, DME, etc.)
-Educating members on disease processes
-Encouraging members to make healthy lifestyle changes
-Documenting and tracking findings
-Utilizing Milliman criteria to determine if patients are in the correct hospital setting
-Making welcome home calls to ensure that discharged member receive the necessary services and resources
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