Description |
As a member of Kaiser Permanente Colorado's team, you'll be proud of the contributions you make every day. From our financial professionals and IT team members to our RNs and physicians on the front line of care-we work together to advocate the health and well-being of our members, colleagues, and communities. And we do it all in an environment known for breathtaking scenery. Maintaining a close relationship with the natural beauty that surrounds them, the cities of Denver, Boulder, Longmont, and Colorado Springs offer something for everyone-from historic districts to family neighborhoods to world-class ski resort trails. Prepare to be inspired.
Under direct supervision, performs basic & routine patient care & clerical duties to assist medical providers in the care & treatment of patients. Primary function is to room patients & facilitate provider schedule. Makes members/patients & their needs a primary focus of one's actions &develops & sustains productive member/patient. Actively seeks information to understand member/patient circumstances. Builds rapport & relationships w/ members/patients; responds quickly to meet member/patient needs.
Essential Functions:
- Performs duties & resp.w/ excellence, enthusiasm, great service demonst. courteous behaviors & by anticipating physician & other needs
- Prepares exam rooms for use by physicians & providers by cleaning, stocking supplies, equipment & instr.
- Reviews & communicates to physician & other providers appt. schedule to determine patient visit order & requests for the day, greets patient to exam or treatment rm. in a respectful & caring manner
- Keeps patients, physician or providers, & team members, informed of physician's or provider's status &/or time delays
- Interviews patient to determine reason for visit; takes patient's vital signs, blood pressure, pulse, respiration, temperature, height & weight; records information in patient's med record; & reports findings to appropriate personnel, according to standard requirements
- Instructs or assists patients in prep. for scheduled procedures in a caring & courteous manner
- Performs basic, routine & regular delegated medical functions & within appropriate scope of practice as inferred by knowledge, skill level, & KP guidelines (vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, & sputum specimens, & urine cultures) using approp instruments, techniques, & specimen labeling process
- Supports physicians & providers performing routine exam & treatment procedures by attending patient during procedures & providing appropriate supplies and instruments.
- Performs routine clerical & reception duties, as required, such as completing patient visit records, maintaining dept logs, answering phones & taking messages, checking in patients, & scheduling patient appts
- Prepares treatment rms for special procedures using knowledge of sterile technique
- Cleans, packages & sterilizes reusable supplies & instr. appropriately using germicide solution
-Provides routine verbal and written instructions to patients as specifically directed, such as use of crutches, cast care and wound care; escorts patients to other patient care areas
- Maintains a safe & healthy work environment for patients,self
- Performs duties, such as assisting in orienting & training new employees, transporting equipment or patient, stocking shelves, taking inventories, ordering supplies
- Demonstrates computer literacy for charting & reviewing in an automated med record.
- Works within scope of practice & according to KP policies
- Complies w/regulatory reqts & standards of care
- See Compensation Job Description
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
- Also accountable for consistently demonstrating the knowledge, skills, abilities & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, contracted providers & vendors
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Requirements |
Basic Qualifications:
- HS graduation or equivalent
- Completion of a Medical Assistant training program of at least 6 months in duration for the Medical Assistant
- Copy of diploma & transcripts from program required.
- Demonstrated customer service skills, customer focus abilities & the ability to understand KP customer needs
Preferred Qualifications:
- Certification as Medical Assistant preferred
Primary Location: Colorado-Aurora
Scheduled Hours (1-40): 1
Shift: Day
Working Days: Mon-Fri variable
Working Hours Start: 8:30 am variable
Working Hours End: 5:15 pm variable
Schedule: Call-in/On-Call
Job Type: Standard
Employee Status: Regular
Employee Group: SEIU - Local 105
Job Level: Individual Contributor
Job: Patient Care Services (Non RN)
Public Department Name: Continuing Care Extended Services
Travel: Yes, 20% of the time
Job Eligible for Benefits: No
External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.
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