As a member of Kaiser Permanente Colorado's team, you'll be proud of the contributions you make every day. From our financial professionals and IT team members to our RNs and physicians on the front line of care-we work together to advocate the health and well-being of our members, colleagues, and communities. And we do it all in an environment known for breathtaking scenery. Maintaining a close relationship with the natural beauty that surrounds them, the cities of Denver, Boulder, Longmont, and Colorado Springs offer something for everyone-from historic districts to family neighborhoods to world-class ski resort trails. Prepare to be inspired.
Responsible for assisting the Senior Director of Strategy Management in the execution of KP Colorado's overall strategic priorities, establish & proactively manage superior client relationships, oversee program management aspects of multiple, high-profile strategic projects & frequently report progress to executives in both Health Plan/Medical Group & the broader regional workforce. Accountable for strategic portfolio budgets, resource allocation, & achievement of timelines/milestones.
Essential Functions:
- Responsible for the development of execution plans for KP Colorado's key strategic initiatives.
- Accountable for strategic portfolio budgets, resource allocation, & achievement of timelines/milestones Assist in creating project proposals w/ a specific value proposition for the client, leadership, & the organization.
- Exhibit strategic systems expertise & insight by understanding the connections, trends, & patterns of the healthcare environment & their relationship to KP's internal organization.
- Perform decision support, project or process related work as requested by customer or clients (e.g., strategy, project management, process improvement, & process management) in a timely & exemplary manner. Secure deliverable agreements efficiently & engage clients appropriately in the process (project plans to include project deliverables & outcomes).
- Manage & develop team members from both a professional & personal standpoint (e.g., coaching & mentoring) to increase their overall effectiveness & value to the company. Manage performance targets that meet the client & organization's requirements. Proactively prioritize & manage resource allocation, & demonstrate ability to leverage the organization's resources.
- Assist in the design & implementation a consistent program/project management methodology for use throughout the region.
- Support team members w/ learning/training opportunities to support long-term career growth within the Strategy Management team and/or KP (e.g., regional & national opportunities).
- Implement performance management tools in collaboration w/ HR to align compensation w/ performance while focusing on talent acquisition, development, & retention both within the department & in the organization.
- Assist in developing a standardized training & quality assurance program to promote superior outcomes.
- Establish superior client relationships w/ HPLT, CPET, directors, & managers. Is valued as a thought partner by senior leaders (i.e. HPLT, CPET), & proactively manages client relationships through a variety of methods (e.g., client satisfaction tools, discussions, face-to-face meetings, & quality assurance programs).
- Develop & leverage third party relationships w/ other KP support organizations (e.g., Service, Quality, Resource Stewardship, Operations, Finance, Marketing, Sales & Business
- Development, IT, HR, Analytics, Program Office, to achieve outcomes. Demonstrated ability to work effectively in senior leadership environment. Capable of "Managing Up" w/ clients, & demonstrated ability to navigate politically sensitive waters (e.g. political savvy).
Secondary Functions:
Member focus: Making members/patients & their needs a primary focus of one's actions; developing & sustaining productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, & needs.
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