Qualifications
-At least 2 years of prior customer service experience (technical or non-technical) required
-Prior Help Desk and Project Management experience preferred
-Vocational/Technical or certification required
-Bachelor's Degree preferred
-A+ Technical Certifications preferred
-Excellent communication skills required
-In-depth knowledge of Windows 2000 and XP, Internet Explorer, Outlook 2003 and MS office required
-Knowledge of and ability to troubleshoot Printers in a Windows environment required
-Basic understanding of AS/400 communication and connectivity required
-Working knowledge of wireless and dial up networking required
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Penske is an Equal Opportunity Employer
