Description |
Job Posting Number: 24595BR
Job Posting Title: Patient Service Representative - Registration
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: MCHS - SE MN - Austin
Department: Registration
Job Description
Make a professional and courteous lasting impression on patients and families that interact with Mayo Clinic Health System - Albert Lea. Responsible for the complete registration process with checking patients in, pre-registration, scheduling patients, making necessary follow up appointments and processing any ancillary test orders following processes and procedures set in place. Knowledgeable in regards to insurance and necessary paperwork for patients to ensure a positive experience for the patients. Value team work as well as support work setting to maintain systems and processes to benefit the internal and external customers.
Basic Qualifications:
High school graduate or the equivalent
Other Qualifications:
General secretarial experience. Excellent written and oral communication skills. Knowledgeable in word-processing. Ability to type accurately on a standard typewriter or computer keyboard. Applicable vocation training. Switchboard experience helpful. Medical terminology helpful. Bilingual. CPR certified.
License or Certification:
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Candidate is hired for all three shifts. Shifts are day, 2nd, and overnights. Typical shift is day 6:30am - 3:30pm OR 2nd: 3:30pm - 11:30pm OR 11:30pm - 6:30am.
Weekend Schedule: weekend rotation, typically every 3rd weekend
Staffing Specialist: Anne Wegner
Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.
Mayo Clinic is an affirmative action / equal opportunity educator and employer.
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Requirements |
See Job Description
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