As a member of Kaiser Permanente Colorado's team, you'll be proud of the contributions you make every day. From our financial professionals and IT team members to our RNs and physicians on the front line of care-we work together to advocate the health and well-being of our members, colleagues, and communities. And we do it all in an environment known for breathtaking scenery. Maintaining a close relationship with the natural beauty that surrounds them, the cities of Denver, Boulder, Longmont, and Colorado Springs offer something for everyone-from historic districts to family neighborhoods to world-class ski resort trails. Prepare to be inspired.
Consultants use advertising, communication, PR & media strategies to foster relationships & conversations that lead to increased sales & membership growth. They are expert in reading audiences & tailoring campaigns that resonate w/ them. They creatively use a range of media & tactics to propagate KP Colorado's most influential stories & points of distinction, ensuring alignment w/ regional & ICBM strategy. Consultants serve as a liaison between their clients & Integrated Communications & Brand Management. They are problem solvers & interdepartmental facilitators. Each consultant has a primary client or area of focus. Their client may be a line of business (i.e., large group, small group, KPIF & Medicare). Or they may be responsible for an area that cuts across lines of business (i.e., member communications & the collaborative model in our outlying service areas). They develop a consultative relationship w/ the individuals in their LOB or focus area who are responsible for building relationships w/ our customers.
Essential Functions:
- Works on assignments of diverse & complex scope
- Interprets less defined guidelines to make recommendations for process improvements and/or enhancements
- Requires moderately complex planning to coordinate w/ other departments or resources
- Responsibilities impact the achievement of key functional and/or KP objectives that have direct & significant business impact; effects are long-lasting
- Responsibilities impact the achievement of key department and/or functional objectives
- Failure to obtain results or erroneous decisions/recommendations would normally result in serious program delays & considerable expenditure of resources
- May have some indirect financial influence in the budgeting process or long term strategy decisions for the area
- Works under limited direction
- Involves interpreting & analyzing established concepts
- Requires moderately complex decision-making
- Exercises judgment to make decisions for less defined issues & selects methods & techniques for obtaining solutions
- Participates in determining objectives of assignment
- Plans schedules & arranges own activities in accomplishing objectives
- Work is reviewed by management at key intervals for advice & guidance prior to completion
- Develops solutions to complex problems
- May refer to established precedents & policies when making decisions
- Requires significant analysis to develop solutions for complex problems
- Provides professional/technical guidance to team members
- Influences others to buy into new concepts & methodologies
- Engages in matters requiring coordination across functional lines
- Provides periodic informal work guidance/direction to, & training of team members
- Provides performance input & recommendations to management for development/training plans
- Has no supervisory responsibilities
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors
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