Description |
Title: Software Support Engineer - Bilingual Location: United States-NY-Troy Other Locations: United States-NY-Albany, United States-CT-Stamford, United States-NY-New York, United States-NY-Troy Pitney Bowes Software Seeks a Bilingual Software Support Engineer Pitney Bowes Software, the software division of Pitney Bowes Inc., was formed in 2007 by combining industry leaders MapInfo and Group 1 Software and most recently Portrait Software. Our global software solutions, data, and services provide our customers with greater competitive advantage and enhanced decision making through our array of offerings in Location Intelligence, Predictive Analytics, Operational Intelligence, and Customer Communications Management. For further information about our products and services, please visithttp://w.pbinsight.com/ Pitney Bowes Business Insight is currently seeking a Software Support Engineer. The right candidate will be an integral part of our talented team, supporting our continued growth. At Pitney Bowes Software we take the success of our customers seriously! In fact, its what we do - we help make our customers successful! Our suite of enterprise solutions provide our customers with the tools they need to analyze and grow their business and build lifetime relationships with their customers. Pitney Bowes Software Technical Support is a world-class, award winning support organization that further enables the success of our customers. We are currently seeking a self-motivated, customer-focused team player who enjoys using their technical expertise to troubleshoot complex problems while supporting enterprise level, business critical applications. As a Software Support Engineer, you will be expected to: * Put customers first while delivering a world-class level of support. * Be accountable and maintain ownership of workload. * Be innovative and creative in your problem solving methods. * Communicate well, both on the phone and in email. * Work well in a dynamic, fast-paced environment. * Have a fundamental understanding of standard programming languages. * Understand application server technology such as IIS and Tomcat. * Have a working knowledge of operating systems such as Windows, Linux, and Unix. * Have a Bachelors degree in Computer Science, or equivalent work experience. Heres what will put you above the rest: * Experience providing specialized support for software solutions preferred not required. * Strong understanding of programming languages, scripting, and web server standards:i.e. Java, .NET, Groovy, JavaScript, REST, SOAP, Silverlight * Ability to work effectively in teams and as an individual. * Familiarity with PBS products or equivalent software. * The ability to commumicate fluently in either of the following languages: Spanish, Portuguese, French Canadian This position offers a great opportunity to be an integral part of a progressive, growing company fueled by intelligent, driven and committed employees. We offer competitive compensation and an excellent benefit package. Pitney Bowes Software, the software division of Pitney Bowes Inc., was formed in 2007 by combining industry leaders MapInfo and Group 1 Software and most recently Portrait Software. Our global software solutions, data, and services provide our customers with greater competitive advantage and enhanced decision making through our array of offerings in Location Intelligence, Predictive Analytics, Operational Intelligence, and Customer Communications Management. For further information about our products and services, please visithttp://w.pb.com/software/. Pitney Bowes is an EEO and Affirmative Action Employer that values Diversity in the workplace. Women and minorities are encouraged to apply.
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See job description.
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