Bilingual Client Services Representative - Birmingham, Alabama, United States
Job information
Posted by: Regions Financial  Hiring entity type: Other  Work authorization: Existing work authorization required for United States Position type: Direct Hire, Full-Time  Compensation: ****** Benefits: See below Relocation: Not specified  Position functions: Customer service & support   Travel: Unspecified  Accept candidates: from anywhere	Languages: English - Fluent   Minimum education: See below  Minimum years experience: See below  Resumes accepted in: English Cover letter: No cover letter requested Job code: 254003454 / Latpro-2492497  Date posted: May-28-2013 State, Zip: Alabama, 35244
Description Title: Bilingual Client Services RepresentativeLocation: Alabama-HooverJob Number: 26268Responds to customer's inquiries or complaints regarding company's products or services. May make periodic calls to existing customers to determine satisfaction with the company, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction.Qualifications:High school diploma or equivalent and five years of experience in customer service or related area. Good verbal and written communications skills. Basic computer skills desired.Additional Information: Requirements See job description.

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