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 Operations Supervisor - Franklin, TN - Franklin, Tennessee, United States

   
Job information
Posted by: UnitedHealth Group 
Hiring entity type: Insurance 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Customer service & support
Hospitality/Tourism
Operations - Other
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 522344 / Latpro-2492605 
Date posted: May-28-2013
State, Zip: Tennessee, 37064

Description

Position Description:

 

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Primary Responsibilities:

  • Manage and optimize the tactical execution of Retrospective and Prospective Program and Service offerings through proactive coder management.
  • Manage and optimize Productivity and throughput by compiling coder production statistics and comparing them against benchmarks..
  • Manage and optimize Inventory Management by holding coders accountable to complete the work assigned to them.
  • Manage the day-to-day activities of coders and assigned resources.
  • Optimize Revenue Capture Rate opportunity by coaching coders on the Coding Guideline applications. 
  • Ensure Coding compliance and overcoding avoidance by coaching coders on the Coding Guideline applications.
  • Optimize workflows.  Identify gaps in processes.  Create and implement solutions.
  • Manages specific projects to completion.
  • Implement controls and workflows.  Ensure that the proper guardrails are in place.
  • Implement guardrails and practices to reduce Overcoding
  • Identify barriers to success.  Create and implement solutions.
  • Monitor and manage performance to financial and operational projections. 
  • Performs capacity planning and resource leveling.
  • Compares productivity to capacity plan.  Identifies variances and implements proactive solutions to mitigate risk.
  • Provide inventory and productivity forecasting.
  • Incorporate feedback from operational, financial and QA reports to improve performance.
  • Manage and optimize the tactical execution of Retrospective and Prospective Program and Service offerings.  Manage the coder’s resource pool.  Manage the coder’s work commitments, production commitments and inventory assignments.




Requirements

Requirements:

  • HS School Diploma or GED is required
  • 2 + year operations experience
  • Advance MS/Office (Word, Excel & Outlook) is required

Assets:

  • College education is preferred.
  • Healthcare experience is strongly desired

OptumInsight is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

 

OptumInsight is one of the largest and fastest growing health information companies. We specialize in improving the performance of the health system by providing analytics, technology and consulting services that enable better decisions and results. We integrate workflow solutions that deliver data in real-time, and create actionable insights processing health information that relates directly to and affects one in four patients in the U.S, one in every three Medicaid dollars and one in every five emergency room visits. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

 

What can YOU do with the right information? At OptumInsight, the possibilities and the impact are limitless. No matter what your role is at OptumInsight, you'll be empowered to ask more questions, develop better solutions and help make the health care system greater than ever. It's always fresh. It's always exciting. And it's never been more important.

 

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.


 

UnitedHealth Group requires you to fill in their application form that will open in a different window.

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