Description
Position Summary:
This position will be responsible for direct support to the Vice President. The position is the first point of contact for inquiries, questions, and schedules for the executive. In addition this position will support and relay messages and communication for the various managers and directors in Marketing. This position will also provide support and work with the Senior VP’s assistant to ensure proper phone coverage.
Major Responsibilities:
-Monitor the daily schedules and coordinate travel for VP and managers, all direct reports and other team members; maintain calendar of events, project deadlines and agendas. Review incoming correspondence for important dates, establish diary follow-up, compose response letters and assist with emails, calls, and other correspondence.
-Create and format ad hoc and routine reports, presentations, spreadsheet projects, etc. as requested.
-Coordinate, support and provide assistance for all aspects of the department administrative processes, including meeting scheduling, incoming calls, associate requests, mail distribution, attendance reports etc., as requested, and ensuring accurate and timely follow-up. Ensure visitors are provided appropriate directions, lodging, and travel options.
-Directly manage, or forward to the appropriate parties, the proper resolution for customer service issues and complaints.
-Process and track invoices. Run invoice reports upon request. Handle monthly accruals.
-Provide phone coverage, taking written messages, for department upon request.
-Oversee, develop and maintain needed administrative record keeping systems and processes for the department.
-Other duties and responsibilities as assigned by supervisor