The primary responsibilities of the Senior Director, Clinic Operations will be the following:

~ Directs strategic planning and management of enterprise-wide, large-scale clinical strategic initiatives.

~ Provides strategic direction and leadership of team members (matrix team management, 10-60).

~ Collaborates with the executive team and key stakeholders throughout initiative phases.

~ Directs the project management and process improvement activities.

~ Utilizes established project management and process improvement methodologies as required for initiative execution. 

~ Facilitates and coordinates the planning, implementation, data collection/reporting, evaluation, and control phases of assigned initiatives.

~ Mobilizes team members and maintains motivation to accomplish goals under stringent timelines, when required.

~ Oversees effectiveness and efficiency of team members to achieve initiative goals.

~ Directs on-going evaluation and conducts analysis to measure outcomes and report results.

~ Directs data collection and reporting activities

~ Conducts research and complex analysis to interpret information on initiative issues and problems to make informed decisions or for making recommendations to key stakeholders.

~ Provides regular reports to executive team and stakeholders.

~ Identifies, directs, communicates, and executes continuous quality improvement activities or processes to ensure initiative outcomes are met.

~ Bachelor’s degree in Nursing, Healthcare Administration, Business Administration, or other related field required; an Advanced degree in these areas is preferred 

~ 3 or more years interacting regularly with senior management required

~ 5 or more years effectively manage and direct various levels of employees required

~ 5 or more years of experience utilizing excellent communication/facilitation skills in providing executive level presentations required

~ Five years proficiency in project management preferred

~ Working knowledge of process improvement methodologies

~ Five years experience in the assessment, design, development, implementation, data collection/reporting, and evaluation of initiatives and/or programs required

~ Solid data mining, analytical and reporting skills, along with ability to review and interpret data and make recommendations to senior-management

~ Knowledge of current principles, practices, and trends in leadership and resource management

~ Experience providing leadership and direction for long-range strategic planning

~ 5 or more years in depth analysis utilizing appropriate tools, and knowledge of current trends in reporting and technology applications being utilized for a variety initiatives

~ Familiarity with basic understanding with standards such as URAC, NCQA, and CMS 

~ Working knowledge/familiarity with Medicare and managed care environment

~ Required proficiency with Microsoft Office including: Power Point, Visio, Word, Project and Excel

~ Local and overnight travel is required - 25% of the time (10 markets, 65 locations)

~ Five years working directly with clinical/healthcare is preferred

~ Eight or more years in corporate/business setting, managed care, health system/insurance is preferred

~ Five or more years proven ability to integrate large-scale systemic change programs with wide range of stakeholders and department managers – analyze outcomes driving optimal care delivery results highly preferred

~ Able to establish cooperative and collaborative working relationships in the course of performing assigned duties

~ Senior care experience preferred

~ Active RN license is preferred

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.