Description |
Company Description:
Sitel is a global leader in the outsourcing call center industry, assisting large companies by helping manage their customer service needs. Sitel has over 58,0 associates across 23 countries throughout North and South America, Europe, Africa, Asia Pacific and the Middle East.
Job Description:
Sitel is looking for qualified bilingual candidates (English/Spanish) to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life.
Job Duties:
Agents will be taking inbound calls and placing orders for health care products.
We offer:
Paid professional training
Medical and dental benefits for full-time employees
401(K)
Vacation and holiday pay
Full-time shifts
Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.
Requirements:
Prior customer service experience preferred
Ability to diagnose customer issues quickly
Excellent written communication and documentation skills
Self-motivated and able to work independently
Ability to communicate and work effectively with team members
Professional, articulate voice
Ability to multi-task in several computer applications while holding a conversation with a customer
Type 25 words per minute with a minimum of 95% accuracy
Enjoy working in a fast-paced environment while maintaining a professional attitude
Pay:
Pay rates will start at $10.00 per hour
Career Opportunity:
You deserve an opportunity that provides exceptional benefits and security with room to grow.
Now is the time to take control of your future!
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Requirements |
See job description.
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