Description |
Title: Bilingual Self-Pay Collector, Anaheim, CA Location: CA-Anaheim Other Locations: Tenet, through its subsidiaries, owns and operates acute care hospitals and numerous related health care services. Our mission is to be recognized for our commitment to our people and partners who provide quality, innovative care to the patients we serve in our communities. Its a spirit you can experience first-hand and its a philosophy that can enhance your own approach to health care and your career goals. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through ourrevenue cycle management,patient communications, andvalue-based caresolutions, we empower healthcare decision makers, hospitals, health systems, physicians, self-insured employers, and payers to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Conifer Health Solutions is currently hiring for a Bilingual Self-Pay Collector in our Early Out Division in Anaheim, CA. JOB SUMMARY Responsible for providing quality customer service while performing collection of assigned outstanding, aged account balances. Documents all collection activity; maintains and organizes unit and responds to all correpsondence, communication and/or verbal inquiries from all relevant parties. * Bilingual English/Spanish, read, write and speak * Ensures the quality, integrity and proper work effort of assigned inventory. * Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation. * Maintains acceptable levels of productivity of all assigned accounts. * Utlizes processes and applicable client systems effectively. * Records and maintains complete and accurate documentation of all activity performed on appropriate medium. * Informs supervisor/manager regarding operational issues, including client and PFS needs and concerns. * Responds to and follows up on all inquiries/requests KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Effective verbal and interpersonal skills * CRT and computer skills EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. * High School Diploma or equivalent * One of more years of credit/collections
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See job description.
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