Position Summary:  

Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting our Penske goals and objectives.   Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer’s logistics TEAM and Penske Logistics to facilitate operational stability.

 

 

Major Responsibilities:  

People:

·          Ensure that all supervisors understand how their work relates to the customers’ business objectives, Interview and hire all associates up to supervisor level.  

·          Conduct exit interviews as needed,

·          Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements.

 

Operations:

·          Interact daily with our local customer and regional locations to ensure we understand existing and emerging customer needs and abiding by current customer contract.

·          Utilize team to identify operational improvements in areas such as route optimization, trailer loading, inventory accuracy and warehouse operations.

·          Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.

 

Finance:

·          Develop and execute annual financial and operating plan.

·          Manage the operation with integrity to meet or exceed the Business Plan targets.

·          Identifies issues with the operating metrics and Profit & Loss Statements and responds accordingly.

·          Ensure customer billings and associate payroll are prepared timely and accurately every week.

·          The payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the Profit & Loss Statements.

·          Collaborate with financial analysts.

·          Create forecasting and budgeting reports while coordinating with accounts payables and receivables.

 

Safety:

·          Monitor and improve accident frequency.

·          Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place.

·          Proactively identify and correct unsafe conditions, work processes, and behaviors.

·          Ensure compliance with all applicable regulatory agencies and company policies and procedures.

·          Monitor and improve safety goals/requirements.

·          Collaborator with area health and safety manager.

·          Maintain DOT regulations laws and practices.

 

Growth / Customer Experience:

·          Execute a process to track and record value delivered to the customer, Identify and seize profitable business opportunities.

·          Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

 

Fleet/Assets:

·          Monitor and improve fleet/equipment utilization and fuel efficiency.

·          Contribute to equipment specification at time of start-up and renewal.

·          Build a strong working relationship with local PTL district and other equipment vendors.

 

Other projects and tasks as assigned by Senior Ops manager or General Manager