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Telephonic_Case_Manager_Optum.pdf
At
OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
As a part of our continued growth, we are searching for a
Disease Management Case Manager to join our team!
Responsibilities of the Disease Management Case Manager include:
- Patient engagement and retention in specific Disease Management programs
- Utilize established standards of care to identify and address gaps in care
- Utilize motivational interviewing techniques for assisting members to move through the stages of behavioral change
- Work with members to set and achieve SMART goals
- Coach individuals to make lifestyle changes to reduce risk of disease processes
- Exercise clinically sound judgment using relevant information, expertise, and decision support tools when interacting with members
- Achieve productivity standards as established
- Document clinical information completely, accurately and in a timely manner
- Educate and empower members to ensure treatment compliance, satisfaction of management of condition, and promote member advocacy
***In addition, this schedule for this position requires that you are available to work until 9pm Monday to Thursday. This can be achieved by working 4 ten hour days and a split shift schedule will also be considered***
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