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Work with the best in the telecommunications industry!Do You Have Customer Service and Call Center Experience? Are you bilingual in Spanish and English? (Must speak both business level Spanish and English)Apply todayPhone Screening for Miramar, Florida NowScheduling Interviews for THIS WEEK!ManpowerGroup Solutions, Partnered with Comcast,a fortune 500 top 50 company, is seeking Eager, Enthusiastic Professionals forRETENTION/LOYALTY CALL CENTERpositions inMiramar, FL. This is a great direct hire opportunity that includes a paid training program, excellent benefits, annual tuition reimbursement, complimentaryservices and unlimited growth opportunity.CAE's must bebe able to talk to and calm down irritated customers,able tocommunicate effectivelyand display aprofessional and positive demeanor.. After 90 days of employment, you are eligible for an excellent full benefit package.Responsibilities Include:* Taking inbound calls from customers in Spanish, entering data in English* De-escalating calls with customers, diplomatically handle irate customers effectively to assist them and retain their business.* Upselling other services* Handling questions that may include some technical help to get their service working properly* Customer service-providing high-quality customer service and assistanceWe offer:* Paid training* Uncapped Commissions!* Paid Holidays* Free and discounted video services* Medical and dental & vision insurance* Discounted home, car and pet insurance* Employee stock purchase program* Tuition reimbursement* Adoption assistance* 401K matching* Employee referral program* Sales Incentives!* Unlimited Advancement Opportunities!Requirements:* High School degree or equivalent* 1-2 years of customer service/loyalty or retention experience (2-5 years preferred)* Call center experience preferred* Efficient at entering information into the computer (in English) while speaking with customers (in Spanish)* Meet goals and metrics* Be self-driven to succeed!We are scheduling INTERVIEWS FOR THIS WEEK!Does this sound interesting to you? Please Apply Immediately!Complete our online application.Click the following link, or copy and paste it to your web browser.Turn off your pop-up blocker before beginning and be sure to complete all sections of the application and remember your login information. Email me when you are done!Miramar Spanish Language Center of Excellence Retention PositionSelect RPO VENDOR as the way you found out about the opening! AND EMAIL Cynthia.brown@manpowergroup.com when your application is complete.http://w.comcast-jobs.com/all-jobs/CAE-1-Customer-Service-Retention/182020Cynthia BrownProgram Delivery LeadCynthia.Brown@manpowergroup.comWe are an RPO VENDOR partner of Comcast. Our job is helping qualified candidates interview for this position. Comcast selects hires from the candidates we provide and hires directly. Contacting us will get you started with the application process!ManpowerGroup Solutions is an Equal Opportunity Employer (EOE/AA).Manpower is an Equal Opportunity Employer (EOE/AA)
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