At Kaiser Permanente Northern California, you'll join a team of health advocates who share your passion for helping people. From our laboratory professionals to our RNs to our physical therapists-and everyone in between-we work together to help our members achieve their best level of wellness. And you'll be inspired to do the same. Whether you dream of sailing the bay, hitting the slopes, hiking Yosemite, attending the opera, or strolling the vineyards, you'll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. Northern California's largest health plan, Kaiser Permanente provides you with the resources, scope, and opportunity you need to realize your goals. Come see for yourself.
The cashier/receptionist is a member of the Department of Pediatric Neurosurgery team who functions under the direction guidance & supervision of the Departments Service Manager, or designee. The cashier/receptionist greets & checks in all patients reporting to the clinic in a professional & courteous manner. This position is responsible for accurate check-in, check-out where applicable, information capture & revenue collection per procedures. Must be able to work with accuracy in an environment where children maybe crying Responsible for having a general knowledge of the medical center in order to assist patients with questions & concerns. Requires extensive use of the computer.
Essential Functions:
The cashier/receptionist is a member of the Department of Pediatric Neurosurgery team who functions under the direction guidance & supervision of the Departments Service Manager, or designee. Usual assignment - Pediatric Neurosurgery clinic. May also float to two other services, Adult Neurology (Broadway Medical Office Building) & Genetics (located in Mosswood Building).
- Provide effective communication on the phone, in person and in writing with patient's parents, members, visitors, employees and providers in English and Spanish.
- Please see national job description for receptionist for listing of duties
- Perform other duties as assigned & as necessary within job classification for smooth patient flow & service
1. File & create shadow charts
2. General filing & mailing
3. Maintain inventory of general clerical supplies/forms with par levels
4. Participate in work group/work flow & quality improvement projects
- This job has no supervisory responsibilities
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