PositionDescription:

ThisCommunity & State Health Plan-specific Project Manager is the primaryintake point for operational issues from the Health Plan and owns issuesthrough triage and resolution.  Issues are often complex, escalating in urgency and requireidentifying and engaging those accountable to solve, largely within BenefitOperations (e.g., Enrollment, Claims, Appeals & Grievances, NetworkOperations, Configuration, etc.).  Willinvolve multiple functional areas collaborating on resolution, includingservice partners outside of Benefit Operations (e.g., UHN, IT, Optum, etc.). Willwork closely with C&S Performance Excellence & Accountability on newbusiness implementations.  Will require developingcollaborative relationships with business partners that have day-to-daymanagement responsibility for Community & State operations.

Requirements:

• Bachelor's degree OR a high school diploma/GED with 5 years work experience
• Demonstrated experience working in a matrix environment that requires influence, negotiation, communications, documentation, data analysis, and collaboration skills.
• 4+ years of project management or account management experience.
• 4+ years experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions
• Intermediate level of proficiency with MS MS Excel, PowerPoint and SharePoint required; MS Visio preferred 
• Community & State or Benefit Operations background is required

• Knowledge of COSMOS, Diamond, Facets, CSP, or NDB platforms preferred
• MS Visio experience preferred
  

Soft Skills:

• Demonstrated ability to communicate both clearly and concisely via verbal and written communications.
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.

UnitedHealthcare, part of the UnitedHealth Group familyof companies, is comprised of three specialized businesses dedicated to meetingthe health care benefits needs of individuals and groups; all part of somethinggreater, but each with a specialized focus:

UnitedHealthcare Employer & Individual works with individuals, smallbusinesses and large multi-site employers to provide innovative, affordablebenefits services.

UnitedHealthcare Medicare & Retirement is focused on serving Americans overthe age of 50. It is the largest business dedicated to meeting the growinghealth and well-being needs of aging individuals in the nation, serving one infive Medicare beneficiaries through a comprehensive and diversified array ofproducts and services through four industry-leading businesses.

UnitedHealthcare Community & State provides high-quality, personalized,public-sector health care programs that help local government agencies improvehealth outcomes for millions of children and low-income and disabledindividuals at an affordable cost.

Together, we're removing the barriers that keep people from receiving the kindof quality health care that makes a difference. We focus on Integrity,Compassion, Relationships, Innovation and Performance as we empower people toachieve better health and well-being.

Come grow and thrive in our culture of innovation and ideas. Because there isno opportunity greater than the quest to help people live healthier lives.

Diversitycreates a healthier atmosphere: equal opportunity employer M/F/D/V.

UnitedHealthGroup is a drug-free workplace. Candidates are required to pass a drug testbefore beginning employment. In addition, employees in certain positions aresubject to random drug testing.