Description |
It takes people to make the dream a reality. Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. The starting pay rate for this position is $10.15/hour. Posting Details: 5/29/2013-6/19/2013 This is an hourly role. Assist Disney Vacation Club Members with their travel needs via the telephone in both Spanish and English. Provide recommendations on all suitable options while confirming reservations at the Disney Vacation Club Resorts and Walt Disney Resorts. Create a magical experience by answering various questions and providing appropriate solutions to Member concerns. (These are the minimum qualifications you need to be considered for the job.) * High school degree or equivalent * Demonstrated strong Guest Service skills * Demonstrated verbal and written communication skills, as well as telephone etiquette skills * Demonstrated problem solving, decision-making skills, as well as continuous improvement skills * Demonstrated typing skills * Demonstrated computer proficiency within a Windows environment * Demonstrated strong organizational and problem solving skills with attention to detail * Ability to be flexible with work schedule, including overtime * Ability to be flexible with work schedule, including weekends and holidays * A strong desire to assist DVC Members and WDW Guests * Demonstrated fluency in English and Spanish * Minimum 1 year in hotel , travel, or national exchange company reservation experience * Proven travel industry experience * Proven experience in a call center atmosphere * Minimum 1 year in hotel , travel, or national exchange company reservation experience * Proven travel industry experience * Proven experience in a call center atmosphere KEYWORD: WDW Casting Reservations callcenter
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Requirements |
See job description.
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