Description |
SEARS offers incredible opportunities for individuals who want to develop and grow their careers.Our Customer Care Network is an inbound call center located in Tempe, Arizona. We're looking for people with talent and ambition, individuals who believe in customer service and sales excellence and being the best in their field. Position Summary: We are currently seeking Bilingual (Spanish and English) Customer Service Representatives to provide direct support to our customers via our "inbound" telephone environment; answer questions, demonstrating knowledge on a wide variety of home appliance products; route calls to appropriate support team; schedule in-home service calls as needed; and offer "light" up-sales on home warranty products. Upon hire, you will attend a 4-6 week paid training program. All work schedules guarantee one weekend day off (and an additional day off during the week). Benefits: Medical/Dental Life Insurance Cell Phone/Plan discounts Homeowner/Renter Insurance Vehicle Insurance Pet Insurance 401K/Pension Plan Associate Stock Purchase Program Long Term Care Insurance Short/Long-term Disability Vision Care Discounts Tuition Reimbursement Low-interest School Loans Merchandise Discounts Paid Holidays/Vacation/Personal Days Promotional Opportunities All applications are taken online. Click Apply Now to begin the application! Pay Rate: from $12.00/hour Skills/ Requirements Age 16 or older; high school diploma or equivalent preferred; customer service (person to person or telephone) experience; computer knowledge required; ability to type 25 WPM required, fluent in Spanish and English *Paid systems, product, and soft-skill training. *Business casual work attire. * Work-related competitions and contests. *Clean, comfortable work environment. *Competitive compensation and benefits plan. Important Notes PAID TRAINING is MONDAY - FRIDAY for 4-6 WEEKS Work schedules are FT30-40 hrs. per week. Extra hours are often available *APPLICATIONS ARE ONLY TAKEN ONLINE. Click Apply Now to begin the application! * NOTE: After completing your application you will receive an email notice and a link to complete our on-line assessment. We cannot schedule any interviews until this assessment has been completed.Sears is a committed to a drug free workplace and is an EEO/AA employer
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