Description |
Customer Service Advisor- Bilingual SpanishWhen you join NOVO 1, youll find numerous opportunities to stretch your talents, strive for new ideas and succeed professionally. Not only will you be working with an established leader in the contact center industry, youll also work in a dynamic, team environment alongside other energized, talented individuals who inspire their teammates to push the envelope. Plus, youll have all the resources and training to reach your highest career goals.The Bilingual Spanish Customer Service Advisor will: Provide the highest level of customer service and sales. Have the ability to anticipate customer needs Implement solid solutions derived from multiple information sources crucial to meeting and exceeding customer service and sales objectives. Earn customer loyalty by serving them with courtesy, timeliness, and respect. Qualifications for this Customer Service Advisor: Bilingual Spanish Minimum eighteen years of age on or before hire date Minimum education of High School diploma or equivalent; some college preferred One year previous customer service experience Type 25 wpm Strong work ethic Creativity & self-motivation Sensitive and articulate verbal & written communication skills Caring and active listening skills Reliability to work as scheduled & get the job done Flexibility to work evenings & weekends Professional appearance and conduct Proficiency with Windows PC applications including MS Office & Internet Pass a nationwide criminal background check Pass drug test Additional qualifications include: Achieve results through teamwork Work independently when required Maintain composure in escalated situations Employ a consultative & empathetic selling approach to identify customer needs when offering shipping solutions Operate accurately & efficiently in a fast paced environment Handle multiple responsibilities at one time If you are interested in this exciting Customer Service Advisor opportunity, please click theapply now button and complete your application TODAY! About Us: For more than twenty-seven years NOVO 1 has provided a variety of inbound and outbound customer services for our clients. NOVO 1 stands out as a premier provider of quality services, through our unique Customer Obsession Program incorporating the top 1% call center best practices and Smart Desktop Solutions. All operations are based in the U.S. Today, the company operates in five locations (Fort Worth, TX; Denison, TX; Billings, MT; Waukesha, WI, and Holland, MI). When you join NOVO 1, youll find numerous opportunities to stretch your talents and strive for new ideas to succeed professionally. Not only will you be working with an established leader in the contact center industry, youll also work in a dynamic, team environment alongside other energized, talented individuals who inspire their teammates to push the envelope. Plus, youll have all the resources and training to reach your highest career goals. NOVO1 proudly hires Veterans.
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