Description |
Company Description:
Job Description:
Exciting opportunity working with growing online company, w.gmesupply.com. Our offices are located in Columbia, Mo. We specialize in telecommunication supplies, industrial tools, and safety equipment.
GME Supply offers an exciting team work environment, paid vacation, health care, dental, and holiday pay.
Job Duties:
* Works with customers fluently in English & Spanish
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Maintains financial accounts by processing customer adjustments.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
We are seeking a qualified and talented applicant with the following skills:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
**Office Management
**Accounting/Quickbooks Experience (Accounts Payable & Receivable)
**Customer Service
**Process electronic orders, and handle telephone order inquiries
**Strong Organizational Skills
**Must have strong written and oral communication skills
**Full time applications only
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Requirements |
See job description.
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