Position Description: 

Provide administrative support to Claim and Enrollment Operations and perform mail room duties for building.  A good fit for this role will demonstrate clear communication skills and demonstrate an organized approach to tasks.

Primary Responsibilities:

• Verify Membership
• Maintain files electronically
• Generate and match enrollment letters with application
• Receive and distribute reports on daily basis.
• Process online maintenance transactions.
• Participate in all required skill training.
• Obtain copies of claim records for medical records requests.
• Participate in all team processes and activities.
• Maintain/change toner in fax, copy, and batch machines.
• Mail Room duties include:
  • Sorting mail by department
  • Delivery and pick-up of mail
  • Mail metering for timely postal pick- up
  • Ability to push/pull mail cart
  • Ability to lift 10-15 lbs on a regular basis
• Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
• Ability to remain focused and productive each day though tasks may be repetitive
• Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouse
• Oral and Written communication is necessary for success in this role
• Must be a team player

Requirements:

• High School Diploma or GED required
• Basic experience in MS Excel and Word experience required
• Proficient in navigation of operations systems on a computer (this experience can be work or education)
• 1+ years of work stability. Must have a proven record of job stability, one of your last three jobs or education should have at least one year of consecutive tenor.  

UnitedHealthcare Medicare & Retirement is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel.

That's how it is at UnitedHealthcare Medicare & Retirement. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.

Here, you will discover a culture that grows through challenge. That evolves by being flexible. That succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.