Description |
Job Posting Number: 24761BR
Job Posting Title: Patient Service Desk Representative
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: AZ - Phoenix Campus
Department: Desk Services
Job Description
Performs various clerical, electronic, and customer service duties including the management, maintenance, and flow of patient information (medical records and test reports); telephone support to physicians and clinical personnel; assists patients and visitors; obtains vitals on patients; and performs a variety of other support activities. Interacts directly with physicians, technologists, therapists, patients, and their significant others.
Basic Qualifications:
High school diploma or G.E.D. equivalent required.
Other Qualifications:
Excellent communication skills. Able to work in a team oriented environment. Strong organizational skills. Able to perform multiple tasks simultaneously. Demonstrated flexibility and problem-solving abilities. Able to achieve results in a fast-paced environment. Prior customer service, clerical, and computer experience strongly preferred.
License or Certification:
None
Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Monday-Friday, Must be available to work 6:30am-3:00pm AND/OR 9:30am-6:00pm. Shift will be determined to support the needs of the department.
Weekend Schedule:
Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $15.23 per hour
Staffing Specialist: Mayo Clinic
Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.
Mayo Clinic is an affirmative action / equal opportunity educator and employer.
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Requirements |
See Job Description
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