At Kaiser Permanente Northern California, you'll join a team of health advocates who share your passion for helping people. From our financial professionals and IT team members to our RNs and physicians on the front line of care-we work together to help our members achieve their best level of wellness. And you'll be inspired to do the same. Whether you dream of sailing the bay, hitting the slopes in the Sierras, hiking Yosemite, attending the opera, or strolling the vineyards, you'll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. Northern California's largest health plan, Kaiser Permanente provides you with the resources, scope, and opportunity you need to realize your goals. Come see for yourself.
Manages activities of the unit(s), monitors quality, service and utilization standards. Supervises the day to day shift activities.
Essential Functions:
- Manages the units' day to day clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement.
- Develops and implements action plans to improve staff development.
- Supervises a single unit (8 to 24 hours) of approximately twenty (20) to sixty (60) plus employees.
- Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.
- Utilization of services.
- Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level.
- Ensures coordinated plans of treatment, customer focused care and cost effective utilization of services.
- Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities.
- Works with health care providers outside of the unit, to achieve optimal patient care across the continuum.
- Researches, identifies, and implements best practice models of other units.
- Investigates and resolves patient/family member concerns regarding patient care.
- Supervises the daily unit operations, including human resources management, department and employee safety programs, and risk management. Kaiser Permanente conducts compensation reviews of positions on a routine basis.
- At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
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