Position Summary:
Supervises a small group (6-12) of hourly associates in a cross dock, warehouse, or transportation management operation. Monitors day-to-day operations for compliance to establish safety and logistics procedures. Shift Schedule is Fri-Sat 8AM-8PM and Sun-Mon 8PM-8AM
Major Responsibilities:
People:
· Communicate daily work assignments to all shift associates, Interview hourly associates and provide recommendations for hire, Ensure all associates are treated fairly.
Operations:
· Evaluate and recommend changes in preferred work processes to improve customer satisfaction, Effectively manage deadline pressures while maintaining a positive attitude, Ensure customer's product is stored or delivered in a timely basis, damage free.
Finance:
· Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Safety:
· Understand the location safety strategy and how to apply it in the work place, Continuously monitor and reinforce safety awareness among all shift associates, Lead shift safety meetings.
Growth / Customer Experience:
· Present a positive, can do attitude to the customer, Understand the location-specific customer goals & objectives, Determine areas that could benefit from continuous improvement efforts.
Fleet/Assets:
· Ensure all equipment is in proper working order, Ensure all maintenance documentation is completed and send to appropriate vendor (PTL, etc.), Ensure vehicles are properly secured when not in service.
Other projects and tasks as assigned by supervisor
