Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That's because each of us-from our financial professionals and IT team members to our RNs and physicians on the front line of care-shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you'll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you've always wanted.

Responsible for registration, discharge & order entry on the KPDS mainframe. Assists the nursing & physician staff in managing the patient care flow. Acts as a liaison for patient & family.

Essential Functions:
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Observes Environmental Safety Standards
- Maintains standards of professional behavior established to enhance quality of service
- Demonstrates competencies in use of KPDS/OPAS mainframe
- Demonstrates competence in registration protocols
- Provides nurse/physician & clerical support
- Provides bedside flow
- Provides discharge services
- Provides teleph1 triage
- Communicates verbally in a clear & concise manner
- Demonstrates professional maturity in all interactions w/ patients & staff
- Able to organize, plan, & set priorities & complete work w/ minimal assistance & within designated work hours
- Works as a key member of the ED team, under the direction of the nursing & physician staff
- Follows established service standards as set forth in LMP ABC's
- That is, Take Initiative, Take Responsibility, Take Care & Take Pride
- Demonstrate compliance in all above 4 areas
- Examples: make a positive first impression, protect patient privacy & confidentiality, assume ownership, resolve conflict, show respect, maintain you environment & support your team
- Assume other activities & responsibilities from time to time as directed

Basic Qualifications:

- Two (2) years experience in a medical setting
- One (1) year experience in hospital or outpatient medical setting
- High school diploma or equivalent
- CPR certification
- Skill in handling a multi-line phone
- Superb customer service
- General computer knowledge & data entry competence

Notes:
- Varied hours - Varied Days On Call,




Primary Location: California-San Diego

Scheduled Hours (1-40): 0

Shift: Variable

Working Days: Mon, Tues, Wed, Thurs, Fri, Sat, Sun

Working Hours Start: Varies

Working Hours End: Varies

Schedule: Call-in/On-Call

Job Type: Standard

Employee Status: Regular

Employee Group: OPEIU - Local 30

Job Level: Individual Contributor

Job: Patient Care Services (Non RN)

Public Department Name: Emergency

Travel: No

Job Eligible for Benefits: No

External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.