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 Sr. Business Systems Analyst - Milwaukee, Wisconsin, United States

Job information
Posted by: Rockwell Automation 
Hiring entity type: Manufacturing 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Computers - Programming Languages
Computers - Other
Computers - Software Engineer
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 2459694 / Latpro-3521760 
Date posted: Jan-05-2017
State, Zip: Wisconsin, 53204


Position Summary:

The Senior Business Systems Analyst (BSA) role is accountable for deploying and supporting Microsoft Dynamics solutions in support of technology stakeholders. The Senior BSA utilizes their experience to drive project delivery of complex Dynamics implementations that include multiple rollouts and significant data migration / integrations. In addition to this, this individual is able to leverage their industry experience to engage with business stakeholders, apply best practices, and support Microsoft Dynamics in a diverse global climate. 


  • Lead Microsoft Dynamics implementations across a global climate

  • Develop and configure Microsoft Dynamics solutions and complementary portals to support business needs

  • Provide day to day support for end user issues; implement enhancements to improve user experience and adoption

  • Adhere to required change management controls following ALM practices; utilize Team Foundation Server, support service transition processes

  • Technical design documentation along with Functional design reviews and inputs

  • Partner with business leads to drive functional and technical requirements and implement solutions related to Microsoft Dynamics and supporting systems

  • Provide technical inputs and recommend technical designs based upon project needs and best practices

  • Perform necessary system upgrades

  • Implement and support security authentication methods

  • Perform weekly and monthly system administrative duties to ensure health of system

  • Monitor activities and measure performance of deployed systems, participate in performance tuning and benchmarking

  • Contribute to test script construction and support system testing activities

  • Understand key business processes within assigned portfolio(s)

  • Understand emerging technologies, Dynamics roadmap, and supporting ISV's

  • Maintain service levels and strive for process improvements

Minimum Qualifications:


  • Bachelor degree in Computer Science, Management Information Systems or equivalent work experience

  • Hands on Dynamics CRM support and implementation experience.

    • Should have worked at minimum one CRM migration project, one end to end implementation project.

    • Minimum one project in CRM 2015 or CRM 2016 version experience. 

    • Minimum of 2 years' experience with deploying and supporting Microsoft Dynamics

  • Strong knowledge of CRM development/customization including workflows, plugins, integrations etc.

  • Experience applying MS Dynamics upgrades, managing ISV's, and supporting mobile capabilities and Outlook integration

  • Experience in Portals and Team Foundation Server (preferred)

  • Experience in Microsoft development technologies may include technical experience with the following: .Net, C#, VB.Net, Microsoft SQL server, SSRS and SSIS packaging, and HTML/DHTML/JavaScript/JQuery/VBScript/CSS
    XML/XSL/Web Services (preferred)

  • Excellent, understanding of architecture and its interaction with other interfaced systems in the client environment, SAP preferred

  • Data migration and integration background or experience a plus

  • Experience conducting JAD sessions and requirement workshops

Desired Qualifications:

  • Ability to develop and execute at the tactical and strategic level

  • Ability to interface with business customers and work with system integrators / external vendors

  • Possess excellent communication skills, both verbal and in writing.

  • Experience with globally dispersed teams is a plus.

  • Recognized ability to continuously deliver under tight time constraints.

Requisition Number:

Business Group:

Job Category:
Corporate, Engineering and Technicians

Relocation Eligible:

Position Type:
Full Time

No. of Positions:

Work State/City:
Milwaukee - Wisconsin

Company Overview:
Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence.

When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.

You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth - and career opportunities.

As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.

EEO Statement:
Rockwell Automation is an Equal Opportunity/Affirmative Action employer.

If you are an individual with a disability and you need assistance or an accommodation during the application process, email our Talent Acquisition representative at (see application details).

Download the EEO is the Law poster and the supplement for more information.


See job description


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