Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.
Proven ability to drive amazing customer experiences - and results - through team development.
Experience with diplomatically managing multiple commitments to customers, staff, and operations.
Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.
You have demonstrated leadership ability with at least five years of experience in a business setting and at least three years of experience in customer-facing sales in a business solutions environment.
You have strong people and presentation skills and excellent written and verbal communication skills.
You'll need to be flexible with your schedule. Your work hours will be based on business needs.
Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
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