Location: North Carolina
Summary: Performs functions to obtain sales, secure new business accounts and service the needs of the existing sales accounts with an assigned territory. This position services the Hispanic multicultural community and must be fluent in Spanish.
Essential Duties and Responsibilities (additional responsibilities may be assigned):
Performs functions in accounts that would include new product distribution and merchandising accounts. This would include product displays, shelf positioning and maintaining an equal or greater presence in each account compared to competitive products.
Under general direction, solicits North Carolina ABC stores by personally visiting accounts, attempting to interest prospective buyers and explaining the merit of product and its application.
Recommends products to customers i.e. Board & Store managers, based on objectives and goals set by management to increase distribution, sales and profit.
Familiarizes established accounts with products and developments to include pricing, POS materials, and local events.
Investigates and resolves customer complaints in accordance with company policy to include product concerns and damaged goods.
Keeps information on competitive products, promotional matters, sales techniques, pricing and marketing policies. Informs company of competitive activity and conditions that would affect company interests.
Executes plans that achieve all gross profit, sales dollar, and case goals as directed by company and division objectives.
Competencies: To perform the job successfully, an individual should demonstrate the competencies of the RNDC Individual Contributor - Sales Leadership Competency Model: Job
Support Continuous Improvement: Behaviors which result in the improvement of existing processes leading to greater efficiency. It also includes the implementation of change.
Solve Problems Through Collaboration: Behaviors which involve using metrics and information, and gathering input, to make decisions. This includes effective business judgment and critical thinking, as well having a systemic perspective of the business.
Execute Results - Sales: Behaviors which involve accomplishing goals, ensuring accuracy, timely completion of tasks, etc.
Plan and Prioritize: Behaviors which lead to efficiency in use of own time, and enable flexible response to changes in priorities. This competency includes identification of priorities and actions that have the greatest impact on outcomes and business results.
Communicate Effectively: Behaviors that involve creating clear and open lines of communication - keeping people informed, being an active and involved listener, and communicating clearly and consistently.
Demonstrate Professionalism: Behaviors that contribute to creating an environment of respect and professionalism. Demonstrates excellent communication skills; high integrity; personal responsibility and initiative; treats people with respect; encourages diversity; maintains a positive, professional demeanor; and is serious-minded about responsibilities.
Deliver Customer and Supplier Satisfaction - Sales: Behaviors that involve direct interaction with external customers (trade/market) and internal RNDC customers that lead to increased customer satisfaction. Includes creating a culture of customer excellence, developing strong working relationships, being proactive and a good business partner.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: One year certificate from college or technical school with a four year college degree preferred; three to six months related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents (such as safety rules, operating and maintenance instructions, and procedure manuals) and to write routine reports and correspondence, and to speak effectively before groups of customers or employees of the organization. Fluent in Spanish.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, in addition to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished (in written, oral, or diagram form) and to deal with a variety of concrete variables in situations where only limited standardization exists.
Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Microsoft Office Suite software (such as Outlook, Word, Excel, Power Point, and etc.) or the aptitude to learn.
Certificates, Licenses, Registrations
Requires a current state driver's license
Ability to meet company vehicle insurance requirements
Alcohol Beverage Commission (ABC) License, as required by the state of North Carolina.
Ability to regularly operate a motor vehicle.
Overnight travel is required for assigned territory.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Tools & Technology:
Tools: Desktop computers; Laser Printers; Notebook computers; Personal computers.
Technology: Data base user interface and query software