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 US - Bilingual Senior Manager - Miami, Florida, United States

   
Job information
Posted by: Apple 
Hiring entity type: Retail 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - General
Management - Senior
Retail
Sales
 
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: USSM_Miami_FL / Latpro-3538569 
Date posted: Jun-24-2017
State, Zip: Florida, 33132

Description



Job Summary
The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It's your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service.

Key Qualifications
  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store
  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results
  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment

    Description
    As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

    Additional Requirements
  • You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
  • Cross-industry experience is welcome - a retail background is not necessary.
  • You have a passion for learning about Apple technology and products.
  • You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.
  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.

    Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.


  • Requirements

    See job description

     

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